Watched the video on how to replace. Ordered new roller, which was delivered in just a couple of days. Since the roller had broke, I was unable to roll out the refrigerator, so I tilted the refrigerator back and placed a small furniture slider under the roller frame to prevent gouging the wood floor. Then it was easy to slide out the refrigerator and replaced the roller as explained on the video. I had ordered a pin and bolt, just in case I would need to replace, but didn't need them. Better to have them available at the time.