Anthony O West Miami , FL September 27, 2015 Original pump failed I'm certainly not a repair person, but I watched the video, online chatted to confirm the part, and then ordered. Great prices, and excellent service! The part was at my door within 48 hours (I did the 2-day shipping, which was very reasonably priced). The part was packaging superbly--Amazon, take notice. The total repair took about an hour. Undoubtedly, I will use this company for future appliance repair needs. Overall, five stars. Yes, 5 stars! Very happy. 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours