Christopher P Bergenfield , NJ December 15, 2017 The rail brackets rollers kept coming off if you were anything but gentle when pulling the dish tray out to load and unload I purchased four guide brackets and replaced the existing ones. It would have been good if the screws were included as the previous ones we rusted and difficult to turn however, WD40 fixed that issue Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes