Ronald G Bow , NH March 22, 2020 Appliance: Model SAMSUNG ME-18H704SFS When remodeling our kitchen these two screws were stripped while removing microwave. Ordered these two screws and nut assembly. Your representative was cordial and helpful. The parts came in less than 24 hours. We put it back together and hung the microwave. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes