Brian D Highlands Ranch , CO September 09, 2019 Appliance: KitchenAid Refrigerator KSRS25RSMK01 Kitchenaid Refrigerator Ksrs25rsmk01: Unit was making ice but not dispensing ice. How to replace Drive Shaft Seal. Replaced dispenser motor and while at it, replaced the driveshaft seal and washer for the auger. I watched a video on Appliance Parts Pros to learn of the potential problem, the only difference was I had to remove the front of the dispenser area to access the motor. The job was fairly easy and no doubt saved 150-175 due to no service call 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes