Amanda F Sherman Oaks , CA May 07, 2020 Appliance: Model VGIC365-4GBU Viking range 3 out of 4 burners were not lighting First, I emailed with Joe at Appliance Parts Pros, which was great to have someone answer my questions before ordering the part, gave me the confidence to try this. I was worried I could break my stove and then be stuck, but he assured me I wouldn't break anything just by taking it apart to try to fix it. I also appreciated that they would accept a return if I ended up not needing the part. Other places didn't offer that and didn't offer chat support. Per Joe's guidance, I turned off the breaker to my stove so I wouldn't shock myself. Then I cleaned it all really well and tried to see if that would fix it. It didn't. So I took it apart again, taking pictures all along the way. I attached the wires from the old spark module into the new one, in the exact same spots, using needle nose pliers to pull the wires out and re-attach them. In terms of getting the cover back on, the new part was different than my old one, shaped a little different, but I just used the screws on the holes that worked and left the other ones unattached. It was fine. Once all the parts were in place and my stove was clean from my first attempt, I turned the breaker back on and lit my stove. All four burners now light perfectly and stay lit. It was the spark module. I'm an artist and I figured it out, so I'd say it's a pretty simple fix, if that's indeed the problem. But I couldn't have done it without Joe's help! Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours