AppliancePartsPros made it easy to narrow the problem so I ordered a new drain pump. Since the company is 50 miles from me I got the parts just 2 days after I ordered them. The washer door wouldn't open so I had to replace the door switch after it jammed. Helpful videos made the whole replacement go well in about 40 minutes. Actually took more time to clean up the spilled water inside the frame and on the floor than replace the parts thanks to the videos. I've used APP to get parts for a stove in the past & will look to them first in the future.