The washing machine intermittently would not agitate or spin. A reset of the timer dial fixed it. Then nothing fixed it. Originally thought it was the timer but father wanted to check out other possibilities. So he brought his meter over and went through all that he could, including checking power to the motor below. All was good electrical-wise. On the holiday, January 1, a rep. at AppliancePartsPros assured me that if a new timer did not fix the problem, I could return the item, even after installation. (All of the other on-line parts stores would not allow that. The others were $30 cheaper so it was a tough decision to make!) The part left the warehouse on January 2nd by standard shipping. On the morning of January 3rd, I checked the tracking and it said, "Item delivered to your front porch at 9:16 am." Yes, it was there! 5 minutes later, I had the timer installed and the washing machine working properly again. Hope to get many more years out of the machine.