Sharon D Greensboro , NC November 13, 2023 Appliance: Model AP5971398 The washing machine was jumping all over the place. We looked up the possible problems and ordered the recommended parts. My husband watched a few videos, knew what he needed to do in less than 2 hours it was fixed. Washes like a brand new machine. Thank you for your your assistance ordering the correct parts. Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours