Do-It-Yourself Story

We watched these videos and thought it could be that the counterbalance spring was gone. The washer would start off fine, then when it got to the part of the cycle where it re-fills for rinse, the tub was leaning forward and water rushing out the back. We tilted the washer back and looked underneath and right away saw the counterbalance spring had snapped and was just dangling, not attached to the frame. We ordered the part on here and it arrived the next day. Instead of taking the machine all the way apart, I just tilted it again and my husband swapped out the spring in 2 minutes. Saved us from buying a new washer!!