Nicholas G Wappingers Falls , NY October 10, 2016 Appliance: Model 253.44383402 Broken water actuator (paddle on water dispencer) Removed the water and ice dispenser from the freezer door and replaced the part Some screws were rusted and were hard to remove The ice dispenser was surprisingly dirty so the entire unit had to be cleaned. The electrical connection on the face plate pulled off during disassembly. Your customer rep. helped me with that. The videos were a BIG help. The refrigerator did not completely come back on when power was restored, Turning off the power for about 15 minutes reset the computer and solved that problem. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Barbara W Kaukauna , WI September 19, 2014 The water acuator on my refrigerator broke off I went online and found the AppliancePartsPros website. Not only was I able to find the actual broken part easily on their website, they had a step by step video on how to change out the actuator. The part was shipped quickly. I set my lab top by the refrigerator and followed the video step by step and in 10 minutes I had the actuator changed out. No repairman or man needed. Thank you!!!! Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Screwdrivers
Dan E Lexington , KY April 20, 2014 Broken water dispenser Growing up, everyone I knew with a 'fancy' refrigerator with ice and water in the door had a non-functional hole there because it broke. Mine broke Monday. Ordered the part on Tuesday. Installed it Friday in about an hour. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Robert M Hertford , NC October 10, 2020 Appliance: Model KENMORE REFRIGERATOR Two refrigerator problems in the past couple of months: a shelf broke and the water actuator in the door broke I ordered parts from your company and in both cases was able to complete the repair myself with some help from a video on YouTube. Parts aren't cheap but good quality and well worth DYI over the expense of labor and transportation costs of a repair person. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Linda R Locust Grove , VA January 06, 2017 Water dispenser lever broke off Ordered the Actuator part, and watched the video on installing the actuator. The video was not for the specific actuator part that I ordered (electrical connector for the actual part was not included), but it gave enough instructions that my husband and I accomplished it! We ran into one problem with reconnecting the water tube -- it was so short that it was impossible to reconnect, so we had to remove the bottom grille on the refrigerator and push extra tubing upward into the water dispenser. With that we were able to complete the installation and it works great! Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers