Removed the water and ice dispenser from the freezer door and replaced the part Some screws were rusted and were hard to remove The ice dispenser was surprisingly dirty so the entire unit had to be cleaned. The electrical connection on the face plate pulled off during disassembly. Your customer rep. helped me with that. The videos were a BIG help. The refrigerator did not completely come back on when power was restored, Turning off the power for about 15 minutes reset the computer and solved that problem.