Therese N Blacksburg , VA November 23, 2015 Appliance: Kenmore Refrigerator 25355699407 Ice dispenser auger won't stop turning First, I will never, ever make the mistake of unscrewing anything on an appliance while it is still connected to power - what started as a cosmetic fix on the freezer door ended up costing me $340 to fix after I shorted out one of the boards for the dispenser. Replaced both the Ice dispenser power board and Ice dispenser control board. I tried to get information on how to test which of my boards had gone bad, since these are pricey parts, but could not find a reliable way to test. And since these boards are very sensitive to static discharge (AND since I caused the problem by disconnecting/reconnecting the original boards), I did not wish to test them by connecting one of my old (status unknown) boards to one of the new ones. I'm pretty novice at repair, but found videos on how to physically work with the boards. . Tips: 1. Be sure to have a grounding strap before you open the packages, 2. Be sure to clearly mark the wires which connect to the microswitches before you disconnect them, 3. Fish the water dispenser tube down through the outside hole before you screw in the power board 4. Connect the ribbon cable to the control board first, then screw in the control board to the front panel, and then insert the other end of the ribbon cable into the power board slot. Delighted with the success of the repair! Read More... 16 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Patrick R Atlantic Beach , FL May 12, 2017 Frigidair refrigerator had 2 bad boards behind the water dispenser no water and ni ice being dispensed repair guys wanted $750 to fix After determining the part numbers, I found this site, and called. GREAT customer service from the first call. A problem came up when after installing the boards, it still did not work. I checked the helpful video and found out that I had simply plugged in the connecting cable backwards. I had called back to Appl. Parts Pros to ask questions about if, fearing that they had shipped a faulty board. The (really nice) girl on the phone walked me through everything, was extremely thorough. I'll definitely use you again! Thank you all! Read More... 10 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Paul S Apple Valley , CA February 04, 2019 The ice maker stopped working! The parts came the next day and it was ever so easy to install, thank you works great! Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Joseph V New Orleans , LA February 02, 2019 The problem was ice actuator but I did not unplug refrigerator and burn out the power board I followed the instructions from you tube installation went very easy. I learn it was a very expensive for not unplugging the refigerator first. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers
Jose C Doral , FL April 17, 2022 The control board of my water/ice dispenser was damaged. Ordering a new one with the dispenser frame, which was also broken. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers