Therese N Blacksburg , VA November 23, 2015 Appliance: Kenmore Refrigerator 25355699407 Ice dispenser auger won't stop turning First, I will never, ever make the mistake of unscrewing anything on an appliance while it is still connected to power - what started as a cosmetic fix on the freezer door ended up costing me $340 to fix after I shorted out one of the boards for the dispenser. Replaced both the Ice dispenser power board and Ice dispenser control board. I tried to get information on how to test which of my boards had gone bad, since these are pricey parts, but could not find a reliable way to test. And since these boards are very sensitive to static discharge (AND since I caused the problem by disconnecting/reconnecting the original boards), I did not wish to test them by connecting one of my old (status unknown) boards to one of the new ones. I'm pretty novice at repair, but found videos on how to physically work with the boards. . Tips: 1. Be sure to have a grounding strap before you open the packages, 2. Be sure to clearly mark the wires which connect to the microswitches before you disconnect them, 3. Fish the water dispenser tube down through the outside hole before you screw in the power board 4. Connect the ribbon cable to the control board first, then screw in the control board to the front panel, and then insert the other end of the ribbon cable into the power board slot. Delighted with the success of the repair! Read More... 16 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Patrick R Atlantic Beach , FL May 12, 2017 Frigidair refrigerator had 2 bad boards behind the water dispenser no water and ni ice being dispensed repair guys wanted $750 to fix After determining the part numbers, I found this site, and called. GREAT customer service from the first call. A problem came up when after installing the boards, it still did not work. I checked the helpful video and found out that I had simply plugged in the connecting cable backwards. I had called back to Appl. Parts Pros to ask questions about if, fearing that they had shipped a faulty board. The (really nice) girl on the phone walked me through everything, was extremely thorough. I'll definitely use you again! Thank you all! Read More... 10 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Louis A Plantation , FL April 01, 2018 Appliance: Frigidaire Refrigerator PLHS37EESB7 No ice or water out of dispensers I replaced the 2 boards controlling the dispensers. Now OK. I now have to troubleshoot the slow water output. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Rafael R Brooklyn , NY July 15, 2016 Appliance: Frigidaire Refrigerator FRS26LF8CS1 Ice control burn out Technition did the repair Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Andrew W Des Moines , IA July 20, 2021 Loud noise when calling for water, ice cubes would fall out when getting water. Replaced the Power Control Board. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers