Ed B San Bruno , CA November 30, 2016 Appliance: General Electric Refrigerator TFX27ELB The riser cam wore out and failed causing door misalignment I emptied door shelves and used plastic sheet to close off refrigerator. The repair was done with refrigerator running. I removed door and changed riser cam and shim. Then replaced door. It took maybe 45 minutes from start to finish. If I did the job again it would be completed in 30 minutes or less. The videos are informative. Thank You Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Screwdrivers, Socket Set
Terry L Donaldsonville , LA July 02, 2017 Appliance: Model KENMORE Door not stopping when opened resulting in it hitting my counter. Ordered the door stop and cam riser. Job was easy thanks to the video on your web site adjacent to the part ordered. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set
Linda B Kannapolis , NC January 09, 2016 Door fell off the refrigerator sure did! This is my parent's refrigerator but luckily my brother and I were both there when it happened. I found the manual and researched on the parts website to find the parts we needed. Dad, 88, wanted to call the appliance repairman but we convinced him to let us give it try. Two days later the parts arrived, my brother and sister-in-law fixed the door and Dad saved $100. He is happy and we thank you for the quick service! Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Adjustable Wrench, Screwdrivers
Judith E Washington , DC June 22, 2019 Appliance: Model SD215018 \Side by side fridge: freezer door not closing on its own Replaced broken cam riser. Ordered new part (plus suggested "shim" and "door stop"). While I did not need anything but the cam riser, appreciate the suggestion of potential additional parts needed. Had to request assistance as the old cam riser was secured with a pop rivet versus a screw. Building engineer drilled out the pop rivet and replaced with a screw and bolt successfully. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set
James E Suwanee , GA September 06, 2022 Appliance: Model GE TFX24RLR The freezer door suddenly would not close completely We have a GE side-by-side refrigerator freezer we purchased in January of 1991. It is still performing as well as new, even the ice maker. But the other day my wife called me to say she could not get the freezer door to close all of the ways. I checked and realized it had dropped and was not aligned with the cabinet opening. I lifted the door about 1/2" and it closed. So I researched the WEB and found out that the bottom door hinge had two cams that attempted to close the door through mating riser slopes, these had deteriorated. So I ordered the bottom hinge and the mating Cam Riser. I had to remove the freezer door in order to remove and replace these items. But, there was a multiple-wire electrical connector under the top hinge cover that needed to be disconnected, and the "water through the door" tubing came through the bottom hinge pin. The electrical was no problem. The water tubing was old and brittle, it crumbled as I worked. These parts are no longer available, although it is only 5/16" tubing. I wound up disconnecting the water valve circuit so there would never be water through that tubing again. The freezer door works fine, except now the refrigerator door will need the same repair soon. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Screwdrivers