John K Tucson , AZ November 28, 2016 Driver auger was spinning freely on motor shaft (threads were stripped) The auger in ice bucket was frozen and locked in place (some how liquid water must have spilled inside and froze the shaft and bushing). When the motor was activated to deliver ice, the jam caused the motor shaft to strip the threads. With the threads stripped, there is no way (that I could find) to get the drive auger off of the shaft (btw, it is left-hand threaded). Apparently the Drive Auger is made of stainless steel - a harder metal then the motor shaft. To repair it, I removed the motor assembly and cut off the Driver Auger, by slitting it on one side (using an oscillating multi-tool with a metal cutting saw) and used two adjustable wrenches to bend the part away form the shaft. This is not an easy task to do. It takes a careful hand to operate the saw to keep from damaging the shaft and significant strength to bend the part - although you could cut both sides and not need to bend it. Now, with the old drive auger removed, I needed to place a spacer (I used two thick washers) to keep the new auger from returning to the stripped part of the shaft. Fortunately, there is lots of slop in the depth alignment, and extra thread length on the shaft to allow the replacement part to be installed a little higher up the shaft. But, I had a little more work to do since the washers I had were not sized right. I needed to drill the washers out a bit to get them to fit over the shaft. Finally, with the washers in place, I put on the new drive auger and it worked great. BTW, you don't need to worry about how tight you put this on, it will naturally tighten when it spins to deliver ice. Read More... 9 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Adjustable Wrench, Nut Drivers
Judy B Georgetown , KY November 23, 2015 Appliance: General Electric Refrigerator PSS26NSWCSS Ice would not dispense Replaced auger motor Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
People's C San Antonio , TX December 16, 2016 The auger was spinning on motor shaft stripped I cut auger at both bends and left flat piece on shaft to act as a washer. Then used hitemp loktite glue on "washer" and threads, screwed new auger on (reverse threaded). This fix will require replacement of motor if it ever strips again due to use of loktite but would have been required anyway as this is all the threads left. Works great now! Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers
Mike S Glendale , AZ March 16, 2020 Not getting crushed ice New parts. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Pliers, Screwdrivers
Richard E Scottsdale , AZ July 17, 2016 Appliance: General Electric Refrigerator GSF25KGWCWW Ice dispenser malfunction Replaced ice/auger tray, auger and auger motor. Read More... Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set