How to Troubleshoot & Replace Ge AP6890945 / WD12X23637 Guide - Upper Rack Rail

Finding the replacement parts for my dishwasher was quick and painless. Just use the model number and parts would come up with the diagram and some of the videos. Important to read the Q/A as it helped me to get ready on what I had to do and what tools to have. Ordered replacement parts for my GE dishwasher (about 7 years old). To replace the guide rail brackets, I removed the screws that secured the dishwasher to the counter and pulled out the dishwasher about 1/3 of the depth to have access to the outer sides to remove the screws that are holding the guide rail brackets in place. Note: I advise you use the wrench / socket driver on the crew heads rather then screwdriver. Original screws were rusty and one of them snapped but since I was disposing the old brackets it was ok, just had to look for a similar screws to use. Please take your time whilst installing the brackets as the rubber washers may fall out, so don't rush it. All brackets removal and installation 20min. Upper dishrack roller replacement was a snap off/snap in 1min. Overall repair took about 35 min as I had to look for a replacement to the brocket screw. (wish the parts would come with the new screws). Anyway, I'm pleased with the parts and work and looking forward to another 7years on this machine :))) Thank you AppiancePartsPros!!!!! You've saved me from calling the service company and saved me money. Will look for parts here again. 

Pulled off one of the rollers from the new part and snapped it onto the old bracket 

Installed new guide rails. 

I needed 2 stud and rollers on one side and 3 rollers assemblies (the part with the 2 wheels). I had to slide the dishwasher out to replace the roller assemblies, Don’t forget to remove the O rings from the old wheels! Taking the end caps off of the arm wasn’t that easy and needed to use a screwdriver. Watching the video is a must! Parts came faster than promised but regular shipping cost was high. 

Received the needed parts quickly and used the video provided by AppliancePartsPros.com and found it very helpful. It made the repair easy. Thank you 

Bought a new set. 

I replaced all of the rack rollers (snap off/snap on) and the upper rack rail rollers. Only the rail rollers required a screwdriver. The new part didn’t include the gaskets where it screws into the side, so I used a toothpick to pop out the gaskets from the old parts. Easy easy easy fix. Racks are rolling smoothly again. 

Was able to order from Appliancepartspros.com and fix right away by popping them off and replacing. Grateful to be able to buy these supplies as needed. 

Pulled dishwasher from its spot, unscrewed old rails, started installing new ones, started having problems with the old screws being weak (screw heads started popping off). Went to store, bought new screws, finished job. 

I ordered 4 replacement guide wheel assemblies. It was a simple repair,about 20 min.