Hugh A Weaverville , CA March 06, 2019 GE profile cooktop problems: dirty switch seals in glass top shorted infinite switch broken selector switch missing knob My cooktop repair was a total success from start to finish. I reviewed and later followed the APP repair video, which helped me decide if I wanted to tackle the repairs and guided me right before I started. The APP phone staff member was very helpful verifying the parts I had identified online using the model number of my older GE Profile cooktop to locate and view the correct online exploded view diagram. I told him it was a pleasure working with him. The parts arrived within 3 days of ordering them. The price I felt was typically high for GE parts, so no surprise there. Actually, the APP parts purchased were comparable if not slightly cheaper than those on the GE website even though they were OEM GE parts. The repairs took me about four hours because I like to take my time in new repairs (to me) and not make stupid errors requiring buying additional parts. I have done a good deal of repair of other equipment and have learned to observe carefully, think about the construction, and proceed with caution. The difficulties I had, related to the design of my older model cooktop compared to the cooktop repair of the video and the fact that I was dealing also with the rectangular vent chamber hanging from the bottom of the cooktop chassis which was different than the model in the video. Two issues concerned me: 1) the heating coils & ceramic coil housings could have been damaged during the repair by falling out of the chassis had I not temporarily taped them down to/into the chassis using blue masking tape. 2) replacement of the switches for my model required getting at them from underneath the chassis through all the other wiring. This access required tilting the chassis on a bench (but not turning it over and dropping out the coils and ceramic housings) and working at an angle in a dark enclosure. I photographed the wiring as recommended in another video for proper replacement, a step that was not necessary but was reassuring if I had gotten distracted from the job. Seeing into the switch enclosure required a bright lamp. On my GE model, some of the hex screws needed to be removed from the underside of the chassis to access a plate that held the switches, so I recommend using a magnetized hex wrench/driver. I had to improvise and used a small piece of tape to provide for a friction fit to hold the screws in my unmagnetized hex driver when replacing them. Once the switches were replaced, I could set the cooktop with the vent housing on my bench so that the coils would lie flat. I removed all the temporary tape. I then went to the glass cooktop, removed and cleaned the rubber switch seals (another APP video is available for that) and cleaned the cooktop surface at the switch holes, replaced the seals into the top and prepared to reassemble the top to the chassis and then the chassis to the counter. I am very pleased with the results. Read More... 20 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers
Chad C Edmond , OK September 18, 2015 Appliance: Model J P 930BOC1BB The infinite control switch went out on my ge profile cook top stove I called a local appliance repair to take a look at my GE profile cook top stove when the large element quit working.A few days later THE MASTER MECHANIC showed up to my house and within the first 3 minutes the repairman was here, he turns the knob on and off and says " Here's your problem the large element has gone out. That will be $69.00 or if you want it fixed it will be $305.00 including parts". What a TOOL! Needless to say just because the tile of the business is ALL PRO APPLIANCE, doesn't mean your getting an ALL PRO to fix your Stove. So I got on you tube to see how to fix the problem, did some research and found you guys. I ordered a large element for $120 bucks and it was delivered to my house within a few days. GUESS WHAT??? Still didn't work..... WTH!! I called Appliance parts pros.com back and the girl that I spoke with was aces, I believe her name was Erica B. I explained the problem to her and we determined it was the Infinite Control Switch ($29.00). So she shipped it to my house in a few more days. After just minutes I replaced the switched and it worked fine and they took back the element. My recommendations to Appliance parts pros.com Thanks Guys I will make sure to call you first next time! Chad Chancellor Read More... 34 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Chris R Clovis , CA February 03, 2017 Appliance: Model J P960B0C1BB Burner would stay on high despite the setting it was on Replaced the Infinite Control Switch Read More... 17 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Brian T Milpitas , CA September 02, 2016 Switch shaft that knob attaches to was broken Switches needed to be replaced. Make note of where each screw comes from. They were not all the same. To remove the front panel and get to the switches, you have to partially remove the cook top. Removed 5 screws from the back to release the cooktop. Slid the cooktop back far enough to expose screws holding on the front panel. Removed 4 screws from the top and 6-8 from the bottom (opened the oven door to get to the bottom screws). Removed screws from the front panel holding the switch in place. Took a picture of the wire orientation on the existing switch. Removed the wires from the old switch, attached to the new switch and put everything back together. Some of the wires were a little difficult to remove from the old switch. Some seem to snap off easily, others took a little effort. Repair was not very difficult if you keep track of where everything came from. To me about 30 minutes of actual work. Another 30 minutes or so cleaning the years of grease buildup before putting it back together. Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Screwdrivers
James S Palm Desert , CA September 30, 2016 Burned out element on ge electric cooltop rt Replaced element with new one from you Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers