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Customer Questions and Answers for Dishwasher Control Panel Module by Bosch

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Manufacturer Part
4.89 (64)
By: Bosch
Part Number: OEM17958327
Manufacturer Part Number: 12010233

Fix dishwasher controls that won't respond or display won't light up. This operating module restores button functions and panel indicators. Moderate DIY repair.

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Questions & Answers

For Bosch Dishwasher Control Panel Module (Part Number: OEM17958327)

1 Answer

Don, if the user interface control OEM24149990 does not receive DC voltage when the power button switch OEM21304962 is turned on, the power supply would need to be turned off and the switch tested for continuity. If it does not have continuity when it is pressed, it would need to be replaced. If it does have continuity and 120VAC does reach the appliance, the most likely cause of failure would be the power module OEM24193550.

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1 Answer

Bob, if there is not water flowing into the tub or leaking into the base pan, the failure would likely be in the power module 00752739.

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1 Answer

David,
There should be 14 VDC to the power button at all times. If there's not the control module would need to be replaced. There is no inline thermal fuse to the panel.

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Neil for Model Number SHX68T55UC/02

My dishwasher powers itself off randomly throughout the wash cycle. It doesn't behave like an open door (in which case it would stay powered and simply pause operation). The power actually goes off. When I press the power button, the power comes back on and the remaining time left in the cycle appears on the display. I shut the door and the wash resumes. It will do this randomly 0-5 times or more during a cycle. Note that it takes longer (45min to an hour) for the first event to occur - suggesting it may be heat or moisture related. Does this sound like the solution would be to install a new control board (12010233)?

Jay for Model Number SHEM78W55N/01

I have 2 issues with my dishwasher I often get error code E24 and also the program times don't run as scheduled. I have checked that the pump runs and the drain is not clogged, used the reset function and haven even cleaned the line with air pressure but still hit or miss as to complete draining or not. The programs have also been erratic, as the timer counts down, it will usually jump back up; going from say 16 minutes or so remaining back up to 45 for example. When this happens it is also hit or miss as to whether or not the cycle will finish or have the E24 code. The drainage pump does run and someone suggested it's probably a computer problem but if so is it the power module or operating module or something else. Thanks Jay for Model Number SHEM78W55N/01 ANSWER Jay, as there are no obstructions, the drain pump 00631200 will need to be tested for resistance. From terminal 1 to 2, 1 to 3, and 2 to 3 there should be a resistance reading of 130 Ohms. If the resistance is good, the most likely cause of failure would be the power module 12016881. My follow up Question is: could either the low resistance alone or the power module alone account for both the intermittent drainage problem as well as the cycle time jumping (does drainage affect timing cycle) and if so which component would be more likely to be the source of both problems.

1 Answer

Jay, either one could cause the failure. If the drain pump has a resistance out of tolerance, it can cause more current to be drawn through the power module and cause an improper drain. If the water is not properly drained, the turbidity sensor will be exposed to the dirty water from before the drain, causing more time to occur during a cycle. However, if the resistance is in tolerance, the power control sending improper voltage could cause the same failure.

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Jay for Model Number SHEM78W55N/01

I have 2 issues with my dishwasher I often get error code E24 and also the program times don't run as scheduled. I have checked that the pump runs and the drain is not clogged, used the reset function and haven even cleaned the line with air pressure but still hit or miss as to complete draining or not. The programs have also been erratic, as the timer counts down, it will usually jump back up; going from say 16 minutes or so remaining back up to 45 for example. When this happens it is also hit or miss as to whether or not the cycle will finish or have the E24 code. The drainage pump does run and someone suggested it's probably a computer problem but if so is it the power module or operating module or something else. Thanks

1 Answer

Jay, as there are no obstructions, the drain pump 00631200 will need to be tested for resistance. From terminal 1 to 2, 1 to 3, and 2 to 3 there should be a resistance reading of 130 Ohms. If the resistance is good, the most likely cause of failure would be the power module 12016881.

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John for Model Number SHX68T55UC/02

The power cord going into my dishwasher overheated, it melted the cord and the back of the control module which I replaced. It seems to be outside the serial date range of the recall for this. After module and cord replacement I turned the power back on the unit started running but I couldn't control it at all with the buttons. The buttons or display don't do anything, could this control module have been damaged during whatever happened? I took the door apart and looked at the outside of the control module but don't see any visual burn damage. The dishwasher is only 5 years old and worked well so hate to just get rid of it but hate throwing parts at this.

1 Answer

If things melted and were damaged any number of parts may have been damaged due to electrical shorting.

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1 Answer

Jenny, it would be recommended that the display is checked for an error code being displayed during the beeping. Unfortunately, an intermittent issue can be difficult to diagnose without a specific failure being indicated.

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1 Answer

Dan, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented.

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1 Answer

Dubi, the control module not progr 11031056 is the user module that has not been programmed yet, and the manufacturer has discontinued this due to the programmed module 12010232 being revised and pre-programmed so that it is ready for installation.

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