Jason January 12, 2018 for Model Number SHE3AR56UC/21 Unit runs through cycle fine but pump does not work. Replaced pump with new but still will not work. Would a main board fail in a way to where the pump only does not work? Or could I just receive a defective pump?
1 Answer Jason, You will want to check to see if there is 120 vac getting to the pump and if there is not then the main board will be the issue. Read More...
Ania October 01, 2017 Hi - I'm having trouble finding the release on the old drain pump. Any advice on how to remove it? Thanks, Ania
1 Answer Ania, We will need to have the model number of your unit to be able to assist with your question. It does look like this will just be a twist lock and should be a release tab somewhere. Read More...
Joe Bassano August 21, 2017 for Model Number SHE4AM16UC/03 So this thing doesn't have an error, it just leaks water like a hose is broke. I can see it is comeing from a cut away between the pump and I believe the drain pump? Is that common? Possibly an Oring or somehting? Is there a viedo on removing the drain pump
1 Answer Joe, Since the drain pump mounts to the sump assembly itself, it's not likely the drain pump is the issue, based on your description. There is a seal on the drain pump, as well as a seal in the body of the pump, around the motor drive shaft, that may have failed. Removal of the drain pump isn't too difficult. " To access pump, remove power and the lower kickplate cover and sound deadening material. Disconnect inlet hose and pump harness. To remove pump, (1) pull latch (on circular collar), (2) rotate pump clockwise (cw) ~ 1/8 turn and (3) pull out pump. To install new pump, insert @ 2:00 position & rotate counterclockwise (ccw)." AppliancePartsPros.com doesn't have a drain pump replacement video in our library, Sorry. Read More...
Michael April 06, 2016 for Model Number SHE6AP05UC/05 The readout is stuck at 0:01. It was spinning the remaining water at the bottom of the unit but not evacuating it. Took everything apart last night. No blockages or debris. The circulation pump is humming but the drain pump is not doing anything. Bad drain pump?
1 Answer Michael, You will want to check to see if the drain pump is getting 120 vac to it and if it is then yes the drain pump would be the issue. If not then the issue would most likely be in the control board. Read More...
Joe March 11, 2016 for Model Number 104090090659001228 pump drain part No is 00611332 my dishwasher was dead with error code E25 one week again technician diagnosis result is pump drain problem some problem happened again after he changed a new one 2 times totally charge 280 dollar problem is that I did a test on this bad pump drain he took off all termination resistance is 88, I think it is a good one am I right? Joe
1 Answer Hello Joe. An E25 is a drain error. Most of the time, the pump gets clogged and can just be cleaned out to make the error go away. Read More...
Renee March 05, 2015 for Model Number SHE6AF06UC Dishwasher error code E24. I can hear the drain pump humming but little to no water being pumped out. Lines are all clear. Could it be the drain pump be going out?
1 Answer Hello Renee. That error is for a no drain on the unit. Make sure the pump and the hoses are not clogged or blocked. If not, you will need to replace the drain pump on the unit. Read More...
Loren June 02, 2014 for Model Number SHE3ARF5UC/07 How long should it take a technician to replace the drain pump and what should the labor cost?
1 Answer Hello Loren. Sorry, we can not answer this. We are a DIY'er company and do not offer service. Thanks. Read More...