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Customer Questions and Answers for Electronic Range Control (Erc) by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11872692
Manufacturer Part Number: WB27T10800

Electronic range control that replaces the oven/range main control to restore timed cooking, display, and temperature functions. Fits as a direct replacement for failed or unresponsive electronic controls to get your range back to normal operation. What it does

  • Replaces the oven/range main electronic control board that manages bake/broil cycles, timed cooking, and the user display.
  • Restores clock and display functions when the control is blank, unresponsive, or shows intermittent behavior.
  • Controls element cycling and temperature commands when the range won't heat or heats inconsistently.
  • Can resolve erratic or intermittent oven operation caused by a faulty ERC.
What's included One electronic range control. Install notes
  • Always disconnect power at the breaker before starting any repair.
  • Handle the control by its edges; protect the board from static, moisture, and impact.
  • Match the part number and wiring exactly; transfer any existing mounting hardware or interface components as needed.

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$382.95
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Questions & Answers

For Ge Electronic Range Control (Erc) (Part Number: OEM11872692)

1 Answer

Hello Kindway, The new part should come with instructions if there are any deviations to the original configuration.

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Joe V. for Model Number GE PROFILE BUILT IN WALL OVEN - JT912B-F1BB

My oven door remained locked after self cleaning cycle started. The circuit breaker to the oven would not reset and kept switching back to the off position. No light or response in the control panel. The F2 error code appeared one time. Is this problem caused by the overheated and shorted circuit board (Part # AP3957561)? How do I get the oven door to unlock and opened? How do I replace the circuit board if the door cannot be opened? Do I have to get the oven out of the wall to replace this part? I really appreciate your help on this. Thank you very much. J. Vu

1 Answer

Hello Joe, The F2 fault code is the indication of a runaway temperature. As per the tech sheet: • Welded relay contacts • Airflow to rear of unit • High resistance in oven sensor leads/connectors (especially at sensor in rear) JT912BF1BB What this means is you need to check the temperature sensor through the harness that connects it to the control board and then check it at he sensor. This will reveil any abnormal resistance through the harness. If it checks good, the control will require replacement to correct the issue.

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1 Answer

Hello Forrest. Based on the information you provided, the control panel WB36T10559 is bad and will need to be replaced on the unit.

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1 Answer

Hello William, The error code F0 indicates a stuck keypad and would need to have the keypad replaced WB36T10549. In some cases it may be necessary to replace the clock assembly WB27T10800 as well.

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1 Answer

Hello Bob. Based on the error code you provided, it sounds like the oven door lock WB14T10018 is bad. Check for bad wires and replace the lock assembly. If the code continues, you will need to replace the control WB27T10800 as well. Hope this helps.

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1 Answer

Hunt, You should be getting a "failure code" in the display ( F1,F2, F3, etc.) if you have an issue with the control or it's circuits and inputs. You could have a bad touchpad assembly as well WB36T10559, that component is more susceptible to failure than the control at this point. Thanks and Good Luck

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