Daniel C September 26, 2014 for Model Number JVM1740DP188 I ordered the key pad part no AP4484137 (WB07X11278) the one in my microwave has the small "welded" mounting support with the threaded screw hole in it welded to the top two holes, but the new one sent to me has that welded in the bottom holes. I was unable to mount the board to the keypad assembly because that screw hole was in the wrong spot, it looks like a ground point?
1 Answer Daniel, This part has not been substituted from any other part and cannot see any difference between the parts to where it would not work. In most cases there are clips that hold the part in place. Read More...
Bob August 11, 2014 for Model Number JVM1740DP1BB Last night my microwave started making a ringing noise and the screen said the control panel was shorted out. I unplugged it and plugged it back in this morning and now it works again. Is this a fire hazard? Also is it hard to replace this panel? Thank you
1 Answer Hello Bob, The unit will be fine until the error message is displayed again. It is the fault code for the touch pad WB07X11278 having a key that is contacting all the time. This will normally occur when the temperature is higher so it is more likely to occur after the surface of the oven underneath it is being used. Read More...