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Customer Questions and Answers for Module Control Asm by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM9611862
Manufacturer Part Number: WD21X10174

Questions & Answers

For Ge Module Control Asm (Part Number: OEM9611862)

1 Answer

CJ, Yes, the issue could be the dishwasher main control board WD21X10174 / WD21X10174( it's not available from the manufacturer). You'll want to check the pink wire between the control board and float switch. and the white/red wire between the valve solenoid , door switch, and detergent cup and up to the control board. That way you eliminate the possibility of a broken wire, before you hunt for a control board.

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1 Answer

Hello Bud. You will need to look for loose connections on the unit. If none is found, then you will need to order and replace the control module WD21X10215 on the unit.

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Jim for Model Number GSD6200G00BB

The detergent dispenser cover will not stay closed when starting a load of dishes. Also, before this problem first developed, the dispenser cover latch would not return to its initial position after completing a wash-cycle. If I moved the dispenser cover latch with my finger so that the cover would remain closed, then the detergent would be released at the correct time. Is this a Module Control Assembly problem, or a problem with the Detergent Dispenser Assembly?

1 Answer

Jim, This issue would most likely be caused by a faulty detergent dispenser especially with the door not latching. The part number for the dispenser assembly is WD12X10163.

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1 Answer

Erwin, The best way to check the unit by putting it into a service diagnostics based on the tech sheet that is under the kickplate. Run the diagnostic mode and make sure that everything works. This would most likely be a control board that is faulty rather than a issue with the control panel since it is lighting up.

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Chris for Model Number PDW7800G00WW

Hi, my dishwasher is not filling with water, test that I have completed was First I found that the float switch was not working, I took it apart and found the switch was burned up, I tested the out put of the pink and yellow wire connected to it I have 124V AC I replaced the switch, POOF that switch is burned up to, next in line is the water inlet valve I removed it, I tested across the coil I have 1120 Ohm, from other sites I believe that to be ok. So for a test I left that part disconnected and left my meter connected to water valve connector with hope of seeing 124V AC but as soon as I turned it on the 3rd float switch burned up. I now look to a pro for some thot's on this.

1 Answer

Hello Chris. You will need to trace the pink wire back to the board and look for breaks touching the frame of the unit.. Also, check the yellow wire for the same grounding issue. If both are good, replace the water valve on the unit.

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1 Answer

Bill, While the issue could be with the control module, you will also want to check the drain pump and the connections at the heater to make sure that there they are good. If they check ok then the control module would be the issue.

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1 Answer

Hello Steve, This sounds like a very good theory. If nothing else was connected, the control WD21X10174 would have to be internally shorted.

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Wayne for Model Number EDW4000G00BB

When the water valve is told to open it trips the 20A supply breaker immediately. I have traced it down to the connector for the water valve. There are 2 yellow wires and 2 White/Red wires on this connector. About 6" from the connector one of the yellow wires goes into a small round bump. On the other side of this bump the wire is White/Red. It then joins one of the other White/Reds coming out of this same connector (2 White/Reds in and 1 White/Red out). It appears that this "bump" is shorted out, because when I use an ohm meter on this connector, it is showing a direct short. Can you tell me what this device is, and can I buy another one? Thank you

1 Answer

Hello Wayne, This is simply a connection point for the harness to facilitate the manufacturing process. The connection point can be cut out of the harness if there is enough slack and the wires connected directly to the corresponding wires with either wire nuts or crimp connectors. This should correct the short and restore normal operation if no other problems exist.

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