George February 14, 2022 for Model Number Wbvh5300k1ww What are reasons a washer won’t spin? I replaced the motor and that wasn’t the issue. The washer does everything except the spin cycle , it drains and does everything else perfectly fine but when it comes time for it to spin it doesn’t move
1 Answer George, The most common causes for the unit to not spin will be that the unit is not draining or the pressure switch is not resetting to empty. The unit gets off-balance, caused by either an uneven load, shocks that are bad, or a broken spider arm. The spin enables switch inside the door lock is bad. The door lock would be the most common cause for this issue. You will want to put the unit into the service diagnostic mode, using the tech sheet inside the unit, and see if there are any stored error codes. Read More...
Lee November 03, 2021 for Model Number WCVH6800J1WW I have a GE Model# WCVH6800J1WW. I have replaced the water solenoid, made sure that the unit is level, cleaned the filter, done a basket clean, shortened the discharge hose to prevent siphoning, and run the unit through all of the diagnostic self-tests. Everything works, but after the first or second load of the day, the unit becomes intermittent and will take hours to complete a cycle or will not complete a cycle. I know that it will try to rebalance, and i have watched an entire cycle and saw this happen several times. I don't know where to turn next. Your advice would be appreciated!
1 Answer Lee, Check to make sure that the pressure hose is not clogged up. With the unit trying to rebalance check the shocks to make sure that they are good and make sure that unit is not overloaded. Shocks would be a likely cause for this type of issue. Read More...
Roe December 28, 2019 for Model Number WCVH6800J2WW I think the pressure switch (WH12X10307) is faulty. How do I trouble-shoot it to make sure
1 Answer Roe, We sent you a tech sheet for the only troubleshooting there is for the switch. Test T06 is the one you will use. Read More...
Orlando H October 22, 2017 for Model Number WCVH6800J1MS I ordered a pressure switch from your site however it does not fit. I have the one off the washer but I don't see ant type of identification on it other than the S/N is there any other way that I can identify this particular part?
1 Answer Hello Orlando. Based on the model number you provided, WH12X10522 is the correct pressure switch and is the one you need for the unit. If it does not fit, then the model number will need to be verified on the unit. Sometimes the design of a part is changed, but still function properly when installed onto the unit. Thank you. Read More...
Jk June 24, 2017 for Model Number GE. GCVH6800J2WW When water starts to fill wash machine it stops filling and begins to pump out the water. What would cause this?
1 Answer JK, This issue would sound like it will be caused by a faulty main control board that would need replaced. You would want to check the pressure switch and pressure hose to make sure they are not bad but if they check ok then replace the main board WH12X10468. Read More...
Jolly June 09, 2017 for Model Number wcvh6800j1ms Found water in washer pedestal draw. Started wash cycle and removed washer front lower panel and notice water laying inside washer. Watch washer go thru cycle and never noticed any leaks, but like I said I started fill cycle before I took the panel off. Any ideas?
1 Answer Hello Jolly. Try starting another fill cycle with the panel off and then look for the leak. It may be coming from a particular hose or the valve. Read More...
Kevin July 13, 2016 for Model Number whdvh626f I cleaned out the pump screen tube which contained a lot of loose change because my wife said the clothes were not spinning out (still very wet). I also cleaned the inlet water hose screens leading to the water valves. Now the washer locks the door, spins clockwise once and then counterclockwise once, the door then unlocks and then locks again after 10 sec. Once locked a second time the washer starts to fill. Once a certain level of fill is reached, the washer just sits there for a few moments. After a few minutes it starts to drain, no wash, spin, no nothing. I checked the pressure switch hose, it's clear with no holes. What next? Help, our clothes are piling up!!
1 Answer Kevin, You will want to double check to make sure that there are no loose connections or wire that have become disconnected from the unit. If this checks ok then it would be likely that there is a issue with either the door lock or with the control board if the motor is not getting power to it. It would be recommended to put the unit into a diagnostic cycle and see if there are any stored error codes. The tech sheet which is located inside the unit will have this information on how to do the diagnostics and check error codes. Read More...
Bill February 22, 2016 for Model Number WCVH6260FWW Ran all diagnostics except in T11 T14 when you ask it to spin drain activates and that's it no spin.
1 Answer Bill, With the unit having a no spin issue then you will want to test the door lock assembly. The door could show as being locked but the spin enable may not engage and cause the unit to not spin. If this checks ok then you will want to check the issue will most likely be in the control board. Read More...
Jayson September 22, 2015 for Model Number wbvh6240fww I've done all the test run's t10 ,t11 want run theres no spin.....It sounds like its draining thats it.....Put it on any cycle it just starts draining.
1 Answer Hello Jayson. You need to clean out the air dome and pressure hose on the unit. If clogged, the unit will not spin out. Read More...
Gary July 16, 2015 for Model Number Whdvh626fww My washer wasn't draining so I just purchased and replaced the drain pump. Now the washer is not getting any water at all. I checked the obvious, water is on, hoses are not kinked, screens are clear, but still no water into the machine. I have also tried multiple wash cycles to see if maybe one worked when others did not. Not sure what to try next. Thanks
1 Answer Hello Gary. Blow through the pressure hose and make sure the air dome on the tub is not clogged on the unit. Read More...