Carole February 13, 2014 The fridge was here when I purchased the house (2/11/14) It works great and there was a Smartwater filter in place. The water tastes fine and the ice is clear. How do I tell if the filter is new or not? Thank you.....
1 Answer Hello Carole. Most filters have a date sticker. If not, there is no way to tell. Read More...
Issues February 04, 2014 I have replaced my water filter in my refigerator several times before with no issues. This time when attaching the new MWF filter there was a grinding/rattling noise and then it stopped. However, I can no longer dispense water. I removed the new filter and attached the old one and it did the same thing and does not work. I am not sure what I should do now.
Charles December 29, 2013 for Model Number mfw What will happen if I dont use a filter and just put back the screw in plug?
1 Answer Hello Charles. The only issue would be the water would not be filtered in the unit. Read More...
Melissa August 19, 2013 for Model Number PSS26NSTA SS I have the GE Smart Water Filter MWF. I try to replace my filter every six months or so. I have purchased generic filters the last few times and they worked great. However, this last time when I replaced the filter I had problems. The first one I tried made alot of noise and overflowed into my refrigerator. I think there was a black ring I needed to insert. I did that and then the water dribbled out. So I tried another one since I had purchased a two pack. That one did the same thing. The manufacturer sent me a new one thinking I had received a defective lot. That didn't work either. I sent them all back for a refund. I purchased a different brand. This one installed okay without any noise but the water still came out slowly. I forgot to mention that after every faulty filter that I put my old filter in and it worked perfectly. So out of frustration I also tried installing the bypass I have. When I put that in, no water came out at all. I am stumped as to what the problem is. I am wanting to purchase the filter made by GE at this point but am concerned that they may not work either. Please advise.
1 Answer Melissa, With the filter bypass installed the water should work with no problem and if it does not then the issue would be caused by a faulty filter head assembly WR02X45206. Read More...
Joe D August 15, 2013 for Model Number GSL25JFPABS I replaced the water filter with a compatible replacement from Zuma filters (MWF). It did not come with instructions. It made a noise and stopped dispensing water. I re-installed the original one, which is a Smart Water filter, And it also does not dispense water. I checked the water line and water is on . Did something get reset when I installed the Zuma filter. If so how can I reset it. BTW, I powered the fridge off for about 15 mins.
1 Answer Joe, You will want to make sure that the water valve is getting power but it sounds like the filter head may be bad and need to be replaced. If you take the filter out and install the filter bypass and try to dispense water. If the unit does not dispenser then the filter head is bad. Read More...
Elaine Henrikson August 03, 2013 for Model Number GXCF05D01 I have a ge water dispenser that has hot and cold dispenser. Now the cold water comes out warm. Why
1 Answer Elaine, Unfortunately we do not have any information on these units, but you will want to check to make sure that the condenser fan, if equipped is working to cool the compressor. If the fan is not operational then you will want to check power to the fan and if there is power then replace the fan. Read More...
1 Answer Alan, The manufacturers recommendation on replacing the water filter is every 6 months. Read More...
Leonard July 19, 2013 I have a GE water filter system in my sink. The part that I want is a water filter cartridge identified as FOSVF. I can't find it under the filters listed on your website. How do I procure it?
1 Answer Hello Leonard! Unfortunately, we do not have a listing of a FOSVF part number. I've found FQSVF however, it is discontinued and no longer available with our company. Sorry about that! Read More...
Holly J. July 09, 2013 I have the GE Smart Water Filter Model MWF. The orange indicator light came on the door and my husband went an bought a replacement. This is the second time we have replaced the filter. He filled it with water as the instructions said and lined up the arrows and twisted. Then there was a humming and/or grinding noise. He went to start filling the two gallons and it made that noise again and then the water flow out of the dispenser dropped to a dribble. So he reinstalled the old filter in the same manner. Totally fine. Tried the new one. Same noise and water pressure drop. Back and forth five or six times. Same results. I tried it. Same results. Installing the old one: no noise and proper water pressure. Called GE support, they suggested soaking the filter overnight in water to get any air out. Tried that. Per GE's recommendations, when that didn't work we should consider it a bad part and exchange it at the store. Ok, new, new filter. Got home, filled it with water, installed it and... noise and low water pressure. Put the old one back in. No noise proper water pressure. How is it that the old one works fine, but neither of the new ones work? What are we doing wrong?
1 Answer Hello Holly, You are probably not doing anything wrong. The manufacturer most likely had a production problem during the run of filters you are getting. I would probably get a refund on the filter and purchase one else where, (like appliancepartspros.com), to try to get a filter that wasn't made in that "run" of parts. Read More...
Leo859@Gmail.Com June 30, 2013 Hello, do I need to replace the adapter along with the water filter for my GE Refrigerator model no. gshs5kgxccss for the first time? Stop making Ice
1 Answer Leo859@gmail.com, The water filter for your unit is part number MWFP. There is not an adapter necessary to install this water filter for this model. Read More...