Lavonne July 12, 2014 for Model Number PSHS9PGZBCSS Is there a way to stop the water from flowing out when the filter is removed. Whenever I remove the filter I have to take everything out of the fridge and set a bucket in the bottom of the fridge to collect the water. What can I do to stop the water flow? Thanks
1 Answer Lavonne, The water should stop flowing when the filter is removed and if it is not then the filter head seal is bad. The 2 things that you could do is replace the filter head or pull the unit out and shut the water off to the unit before replacing the filter. Read More...
Joe June 28, 2014 for Model Number Profile PSCS5TGX/PSCF5TGX Water filter motor was making a grinding noise recently so we unscrewed and screwed it back on then after a few days is made the same noise when trying to dispense water. The filter is only a few months old. Whats wrong? It's Now stopped working and its not making ice. Does the ice water pass through the filter and can you correct this? Thank you!
1 Answer Joe, The ice and water for the unit does pass through the filter and either the filter itself is faulty and would need to be replaced or the issue will be the filter head assembly. You would want to insert a bypass plug into the filter head and check to see if you are still getting the same noise. If not then the filter is faulty and if it is still making the noise then the issue would be the filter head assembly. Read More...
Sarah June 17, 2014 Tried to replace the water filter with a new MWF filter. Fits in snugly, and securely. About halfway through the turn, the water starts running... keeps filling up the filter until its basically blowing out the top. I untwist it and there is a *lot* of pressure buildup. Any idea whats going on? Thanks, ~ Sarah
1 Answer Sarah, If you get the water filter fully seated and it is spraying out of the top then the issue would be a bad seal on the water filter head. If you only put it at halfway then there is a chance for it to spray out. The pressure is built up because the pressure from the air that is not in the line has not been relieved and in order to relieve this air pressure you would need to run the dispenser and purge approximately 4 gallons of water through the dispenser. Read More...
Darrell M. May 21, 2014 for Model Number GE - DSHF6VGBBCBB My Smart water Filter unit is leaking pretty heavy with the filter installed or the flow-through valve attached. There was no previous issues or no one touched anything prior to the issue. I had to cut off water from the wall. What are the possibilities of the leaking culprit? Ice maker worked fine prior to leak. Water line had a tendency to freeze at times.
1 Answer Hello Darrell, If the water Filter Housing WR02X45206 is leaking, it will have to be replaced. No other component on the unit can "cause" it to leak. You will need to set the freezer to a warmer setting and the fresh food side COLDER. This increases air flow, reducing the possibility of freezing. Read More...
Noice April 26, 2014 Have a Ge monogram side by side refrigerator. water comes out of dispenser, however no water flows into ice cube tray to make ice. Reading that old water cartridge may be problem but maybe not since cold water dispenser still works. Thoughts? Trouble shooting ideas?
1 Answer Noice, Even though water is dispensing the filter could be a issue but only if it is causing low water pressure. The things that you will want to check are the fill tube to make sure that it is not frozen. If the water fill tube is frozen it would be caused by a faulty water valve. If the fill tube is not frozen then you will want to check to see if the water valve is getting power to it when the icemaker calls for water if there is power then the valve is faulty and if no then the icemaker is most likely the issue. Read More...
William March 19, 2014 I have replaced my water filter in my refigerator several times before with no issues. This time when attaching the new MWF filter there was a grinding/rattling noise and then it stopped. However, I can no longer dispense water. I removed the new filter and attached the old one and it works again. This is the second one of the new MWF model filters thast I have tried and same result. The Smart Water filters worked with no issue (as stated before the old one still does). What is the solution?
1 Answer William, At lot of times the reason for the water filter not working is due to the filter not going enough to engage the plungers to allow the water to flow. In most cases it has to do with the filter itself but in some cases could be filter head that is causing the issue. It would be recommended to try another filter but if still having the issue would recommend replacing the filter head. Read More...
1 Answer Hello Mindy. I do apologize but the manufacturer is not providing us with that information. Read More...
Panos March 10, 2014 for Model Number GCE21LGTBFBB Dear Sirs, Do you ship abroad, i.e. Athens, GREECE? Thanks much
Lori March 06, 2014 We just replaced out MWF refrigerator water filter and now no water is coming out. It is installed the correct way.
1 Answer Hello Lori, You have to dispense water for several minutes before the filter fills completely and the water is allowed to actually be dispensed. If you have doe this, the fresh food compartment may be too cold and the water tank can be frozen. Holding a hair dryer toward it for about 15 minutes will thaw it out if this is the case. It is located behind the drawers in the bottom of the fresh food compartment. Read More...
Cynthia February 18, 2014 for Model Number GE MWF Filter Replacing filter for the first time. Ordered what I thought was a GE MWF SmartWater Filter off of the internet. What I received was just a GE MWF Filter (not SmartWater). What is the difference? Thanks!
1 Answer Hello Cynthia. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...