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Customer Questions and Answers for Sensor Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM17372388
Manufacturer Part Number: WB21X10165

The Sensor Assembly is an OEM replacement part for GE ovens and ranges. It monitors and regulates the temperature inside the oven cavity to determine accurate and consistent baking and roasting.

Causes of a bad temperature sensor can include damage to sensor wires, failure of electronic modules, or extended high temperature exposure.

Symptoms of a faulty temperature sensor include:

  • Inability to maintain the set oven temperature
  • Fluctuations outside an acceptable temperature range
  • Premature or delayed cycling of heating elements
  • Error codes related to temperature sensing issues

This OEM GE part can also be used on Hotpoint, RCA, and Kenmore/Sears appliances.

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Questions & Answers

For Ge Sensor Assembly (Part Number: OEM17372388)

1 Answer

Michelle, the error F20 is going to indicate a thermal runaway failure in the upper oven. This could be from a bake WB44X21667 or broil WB44X48685 element being grounded out, the oven sensor WB21X10165 improperly measuring temperature (it should measure around 1100 Ohms at room temperature), or a failure in the oven control WB27X25351.

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1 Answer

Larry, 1. Lower oven light stays on: Check that the door is closing completely and that the door switch is functioning. 2. Lower oven heats only to 140 deg: Use a multimeter to determine if the bake element is receiving 240vac and that the element is good, and check the resistance of the oven sensor for approximately 1080O at room temperature.

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1 Answer

Susan, The F30 error code indicates an upper oven sensor is shorted. You would need to replace the sensor and check the harness between the upper oven and the control board. The sensor part number is WB21X10165.

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1 Answer

Claire, The error code would be Upper oven unlock home and lock home are true simultaneously. Check the door lock and harness between the loc and control board. If the lock and wiring check ok then replace the control board.

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1 Answer

ED, The F2 code means the oven temperature is too high The oven is detecting that the temperature inside the oven has exceeded a preset threshold. You will need to check the oven sensor and or the oven relay/control board.

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1 Answer

Jason, with the power supply to the appliance removed and the sensor WB21X10165 disconnected, the sensor would need to be tested for resistance. At room temperature, it should measure 1100 Ohms. With a thermometer next to the sensor, a hair dryer can be used to heat the sensor up and it should increase by 2 Ohms for every 1°F it heats up. If the sensor measures good, the main control WB27X25322 would be the cause of failure. If the sensor does not test good, the sensor would need to be replaced.

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1 Answer

Dave, Thanks for the question!!! The only way to know is to test the sensor. The ohm reading should be 1080 ohms at room temperature (72 degrees F). If it is good then replace the control and if it is not good replace the sensor.

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1 Answer

Ed, A couple of possible issues. Possible element, high limit or control. A simple continuity test on the high limit will tell you if it is faulty. It should have continuity. The element should read around 20k ohms of resistance with 1 wire disconnected. If these test good then the main control board would need to be replaced. WB27X29613 control board. WB24X46906 high limit switch, WB44X21668 hidden bake element

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