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Customer Questions and Answers for Sensor by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM13023171
Manufacturer Part Number: WB27X10985

Questions & Answers

For Ge Sensor (Part Number: OEM13023171)

1 Answer

Chris, Unfortunately we do not have any parts that would be for Emerson appliances.

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1 Answer

Hello Teresa! Unfortunately, we do not carry parts for the Hamilton Beach brand and can not guarantee the requested sensor will work on your model. Sorry about that!

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Kevin C. for Model Number JES1456WJ05

My thermal cutoff tripped a couple months ago. I ordered a new one, and while replacing the tripped one, I noticed some of the plastic insulation on the connector for the black wire coming from the transformer to the TCO was distorted/melted a little. I figured it had something to do with the TCO cutting out, so I just continued putting things back together. I attached the wires to the new TCO, reassembled everything, and life was good for about 2 weeks. I smelled something burning while running the microwave to heat some water. I unplugged, removed the outer skin, and the plastic insulation on the connector on the same black wire from the transformer had melted/charred. (But the TCO did not cut out). I cut the fried connector off, put on a new connector, reassembled everything. Lasted 2 days. More burning plastic. The new connector is shot. Why is the connector melting? Is the transformer sending too much voltage through it? Is there a test I can do with a multimeter to test the transformer? Thanks

1 Answer

Hello Kevin, This is caused by excessive current flow. You should test the components for possible shorting to ground. If you find nothing shorting to ground, (partial short because a dead short would open the ceramic fuse), replace the high voltage capacitor WB27X10280 and the high voltage diode WB27X10597. As a note, the thermal cut out will not open from excessive current flow unless it heats it up since a thermal fuse is only opened by excessive temperatures.

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1 Answer

Roger, Unfortunately the manufacturer for this microwave did not make any parts available for purchase on this unit and we would not be able to recommend any parts for the unit.

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1 Answer

Garu, Unfortunately for this unit we do not have any parts other than the cooking tray and roller guide and cannot advise on the thermal fuse that will work for this as the manufacturer does not offer it as a replaceable part.

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1 Answer

William, Unfortunately we would not be able to advise on a thermostat that would work for your unit as the manufacturer does not supply any parts for the unit other than the roller guide and cooking tray. Since we have no specs on the thermostats available we cannot recommend one that will work.

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