Kg February 12, 2016 for Model Number WBSR3000G3WS Hi..Really can use your help :) washer will rinse / spin and drain but will not wash? I hear the timer going and the arrow will move? Is it the cycle switch or do you call it the timer switch?
1 Answer KG, You will want to test to see if there is power getting to the motor when the unit is on agitate. If it is not getting power for agitation then the issue will most likely be in the timer. Read More...
Regina February 07, 2015 When replacing the washer knob, does the pin come all the way off or does it simply pull back but not come off entirely?
1 Answer Regina, When you pull out the knob there is a clip on the back side of it. You remove this clip and the knob will come off and then you can replace skirt and knob. Read More...
Bob S. January 12, 2015 for Model Number wjrr4170g2ww This washer does not spin or pump out the water. It will agitate but not pump out. Last time I used it when the washer had stopped agitating I opened it up and was moving some thing around in it and it made a loud noise so I closed the top. After that it would not work. Any ideas what is wrong with it?
1 Answer Hello Bob, This sounds like you need to check the drain pump WH23X10030. If it is getting voltage and no debris is in it between the tub and the pump, (inlet side), you will need to verify that the impeller is not damaged. If this is all good, you should check the lid switch WH12X10334 and magnet WH12X10276. Read More...
Lori April 08, 2014 for Model Number wdsr2080g3ww When I turn the dial to select the type of cycle, the top piece spins and the bottom plate does not move. I have to manually move the bottom plate to choose my cycle. Do I have to replace the entire timer or could it just be the dial knob that needs replacing. Big price difference! Thanks, Lori
1 Answer Lori, In most cases the only part that would need to be replaced for this issue would be the timer knob WH01X10310. Read More...
Cheryl October 12, 2013 for Model Number WH11x10049 I can not get the top knob off - I have tried everything - Please help!! I need my washer to work!
1 Answer Hello Cheryl. To remove the knob, you need to pull the clip out of the knob and the knob will slide off then. Read More...
Rob August 31, 2013 for Model Number wpsq4160t5ww The cycle knob and plate below it just spins. It will not click onto any selected cycle. Don't know if the "teeth" are worn out. The knob assembly will not pop off. Does the whole assembly need to be replaced? Does the panel have to be taken off to disassemble the knob from the inside? Thank you
1 Answer Rob, When you pull the knob out, on the back side there is a clip that you need to pull in order to get the knob off. This knob is most likely what you will need to replace in for the issue that you are having. Read More...
Laundro June 23, 2013 Wash/machine washes, dont rinse or spin. I hear the timer, the arrow dont move. Is it the timer?
1 Answer Hello Laundro. You need to check and see if the lid switch is bad and needs to be replaced. Also, make sure the unit is draining the water out. Read More...