Phil August 19, 2020 for Model Number GE-WH12X10338-Timer-Assembly-Washer GE175D5749P005 M298 The shaft or spindle turns freely and I can't select any programs on the washer. I took the knob off to check and it is the spindle that turns freely.
1 Answer Phil, it would be recommended that the spindle is inspected for any damage as well as the timer shaft. Unfortunately, the model number provided is not showing as a valid model for your washer. If the model could be verified and provided in a new question, this will allow for the most accurate information to be presented. Read More...
Vanessa November 23, 2018 for Model Number WBSR3140G2WW I apologize for not stating my question more clearly. The timer shaft is not moving itself, but I can use it to move the whole timer box. Is that okay being that the timer is working fine?
Vanessa Banks November 22, 2018 for Model Number WBSR3140G2WW I have replaced the timer knob at least 3 times before, so when it would no longer select cycles I tried to select cycle by holding the timer dial as before. This time it was spinning too and would not select cycle. When I tried to remove the clip on the timer knob I couldn't see it. It was somehow jammed in between the two parts (knob and dial). After much prying, I saw it and managed to push it out and get the knob off. Then the dial automatically came off without any effort. I noticed the compression ring on it was broken. Holding it in place while I turned, I was able to select cycle and wash laundry. I also had to push the Timer Washer Box back into alignment by using its' shaft in order to place timer dial back on it. I didn't know it was suppose to move. After these steps the washer worked as usual. I believe I need to order the Control Knob Assembly Part Number AP3994965 as before and for the first time, Timer Dial Part Number: AP3995255. Do you think this is correct and do you think anything is wrong with the Timer Washer Box being that it moves but performs as always? Thank you.
1 Answer Vanessa, If the shaft of the timer is moving then it would be a good idea to go ahead and replace the timer at the same time as replacing the knob and skirt. Read More...
Jerry May 08, 2017 for Model Number whdsr315daww I replaced the time know (3rd time in 6 years) but this time it still will not catch and turn the dial. Is there another part on the knob post that can be replace or does the entire timer have to be replaced?
1 Answer Hello Jerry. It sounds like the timer knob WH01X10310 is bad and will need to be replaced on the unit. Read More...
Mike May 01, 2015 for Model Number WBSR3140G0WW The knob for selecting cycles originally broke and we were forced to turn the outer ring to select cycles. The knob came off last night with the shaft still attached. I'm assuming that I need to buy the timer unit, does it come with that shaft that the knob is attached to? Do I need to buy a new knob
1 Answer Mike, You would want to purchase a new knob since it broken and the timer does come with the shaft that the knob goes on. Read More...
Scott January 14, 2015 for Model Number WBSR3140G1WW The knob shaft spins freely and won't lock in to rotate to cycles. It just started doing this all of a sudden. Is this the timer, or are there any other possibilities?
1 Answer Hello Scott. It sounds like the teeth on the back of the timer knob are bad. Check and see if they are worn down. If so, you will need to order and replace the knob WH01X10310 on the unit. Read More...
Scott February 25, 2014 for Model Number GE WASHER Model# WHDSR316G1WW Washer will fill. Does not agitate. Timer has quit advancing. Time has been noisy, pulsating hum. You can hear the realy click when open/close lid. Drains and spins without issue. I suspect a timer, is there more possible underlying issues?
1 Answer Hello Scott. From what you are describing it does sound like the timer Part# WH12X10350 needs to be replaced. Read More...
Ernie February 07, 2014 for Model Number WHDSR316GOWW Washer will not go into high speed spin cycle. Light on motor blinks 4 times indicating a mode shift solenoid, I replaced mode shift shaft assembly and still not working. Replaced motor as directed by Mfg. instructions, still not working. Could it possibly be the washer timer?
1 Answer Ernie, In most cases the timer would not cause the issue with the 4 flash code. With the same error code coming up you will want to check the wiring between the mode shifter and motor to ensure that it is not pinched and also check the wiring from the timer to the motor to make sure that it is good. If all this checks ok then replace the timer. Read More...
Mike February 05, 2014 for Model Number WBSR3000G1WS I thought the large, outer knob on my WBSR3000G1WS was stripped. The outer knob no longer "catches" to allow selection of a cycle. We have to turn the outer ring to select anything. I took the knob off and realized that the tip of the spindle (where the outer knob attaches) was spinning freely. This isn't normal, is it? Do I have to buy the whole timer assembly, or is it something else?
1 Answer If the shaft that the knob attaches to is damaged then the timer would need to be replaced part WH12X10350 is the correct timer for your model. If the timer is good then the knob should fix your problem part WH01X10310 Read More...
Wendy May 09, 2013 for Model Number WHDSR316GWW I am replacing the timer knob as it has stripped out. I have another issue as well. The timer was replaced on this washer but I think they put in the wrong timer. I think the one was installed that goes to the other GE Super Capacity washer that has the soak cycles. Is this possible? It's very frustrating trying to guess which spot to set it to so that I can get an full wash and rinse cycle.
1 Answer Wendy, You will have to check the part number of the part that was installed to determine whether the right one was installed. The Timer for your washer is part number WH12X10350. Read More...