Hugh April 16, 2024 for Model Number WM2487HRM The right side of the door closes easily and firmly. The left side of the door when closed has about 1/2 inch of front to back "play" in it. By this, I mean when the door is closed I can push on the door and it will move. There is a small amount of water that leaks down the front of the washer at the center point of the door. How much "play" should there be in a hinge that is not worn out? Will replacing the hinge solve the leaking problem. FYI, I have already changed the rubber gasket, so I know the gasket is not worn or damaged.
1 Answer Hugh, if the springs of the door hinge 4775ER2002A are not worn, the door assembly 3581ER1012A would need to be inspected for any worn or damaged hinge mount sections as there should not be that much play. The hinge mounting screws would also need to be checked to ensure they are properly tightened. Unfortunately, if a failure is found with the hinge or door, both parts have been discontinued by the manufacturer and are no longer available. Read More...
Craig April 09, 2024 4775ER2002A Since this part is no longer availble. Is there another part to replace this hinge? Thanks
1 Answer Craig, unfortunately, the manufacturer does not list a compatible replacement for the discontinued hinge assembly 4775ER2002A. Read More...
Roger April 02, 2019 for Model Number WM2688HWM Ok, I just replaced the hinge on my washer and it now leaks from the front door. If you look at the door, the right side is much tighter than the left side. As the washer is in operation, it begins to leak and the only way to stop it is by pushing in the left side of the door, hinge side. The hinge is pushing the door away from the seal causing the leak. Again, if I push the hinge side in the leak stops, but the tension of the hinge pushes the door away from the seal. Is there an adjustment for the hinge? Any help will be appreciated.
1 Answer Roger, you may want to check the hinge assembly from the inside of the panel to ensure that it is mounted firmly in place and that the hinge portion itself is able to rotate inwards completely. If the hinge is unable to rotate inwards properly, this will cause tension and not allow the door to seat properly. Read More...
1 Answer Mona, To replace the hinge it is not necessary to replace the whole door. You would just need to disassemble the door to replace it. Read More...
Dwayne March 02, 2018 for Model Number WM2496HSM I have large amount of sudsy water leaking down the front of the washer from the bottom of the door.
1 Answer Dwayne, This issue would most likely be caused by a faulty door boot gasket that would need to be replaced. Read More...
Troy December 31, 2017 for Model Number Lg front load washing machine What caused my front door to spark on the hinge SIDE and now has a scorched/burned mark on the door.
1 Answer Troy, We will need to have the model number of your unit to be able to assist with your question but sounds like it would be a wiring issue. Read More...
Jeff November 15, 2017 for Model Number LG WM2487HWM I need screws for part no. 4775ER2002A (hinge door) there are 6 machine screws with a round head combo. LG customer service informed me they have no part number for these screws. Need to know where to obtain these screws.
1 Answer Jeff, Unfortunately we do not have the screws for this either and you best option will be to go to the hardware store with one of the original screws if you have one and match it up that way. Read More...
Dewayne March 11, 2017 for Model Number AP4437239 hinge bought I bought the hinge assembly and figured I could resuse the screws but they are stripped out. Whats the replacement hardware for this?
1 Answer Dwayne, Unfortunately the manufacturer does not list the screws for the hinges. You would want to take the original screws and try to match them up at local hardware store. Read More...
Joseph October 23, 2016 for Model Number LG Washer WM2016CW The front loading door is rubbing on the bolt heads right behind the hinge when you open or close the door. I do not see any adjustments to be made and the screws are all tight. Also, the door does latch and does not leak. is the rubbing caused by a bad hing on the door?
1 Answer Hello Joseph. Yes, it sounds like the hinge is bad and will need to be replaced on the unit. Read More...
David June 25, 2016 for Model Number WM2688HWMA The machine won't door lock. The door is shut, but the lock clicks a couple of times then says door is open sometimes if I slam it just right the lock engages and starts the cycle. I replace the locking mechanism and the gasket ring keeper. What can I do to fix the problem. Thanks for your assistance
1 Answer Hello David. It sounds like the door hinge 4775ER2002A has failed and will need to be replaced. Read More...