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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Lg

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Manufacturer Part
4.89 (64)
By: Lg
Part Number: OEM13326861
Manufacturer Part Number: AEQ36756901

Ice maker stopped making ice or won't eject cubes? This complete assembly replaces a faulty unit. DIY-friendly repair, typically 10-15 minutes to install.

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Questions & Answers

For Lg Refrigerator Ice Maker Assembly (Part Number: OEM13326861)

Josh for Model Number AEQ36756901

I purchased a new house and the fridge ice maker and water dispenser has never worked. I've checked the line and there is water coming in to the fridge. The LED panel on the door lights up and functions as expected. But when I try and pour water nothing comes out. Additionally, the ice maker is not filling with water either and thus not making ice. There is a button that should cycle through 3 LEDs on the side of the ice maker but none of those LEDs respond when the button is pushed. Any thoughts?

1 Answer

Josh, if the model number for your appliance could be provided in a new inquiry, this will allow for the most accurate information possible.

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Mike F

My AEQ36756914 ice-maker has stopped working. It cycles through all the functional tests including that I can see the motor moving, arm cycles and parks, fills, then returns to initial status. I do wonder if the heater is working as it is the first test but not sure how to tell if it is ok, like will the function test stop if not ok? Also does something on the refrigerator control board control icemaking or is it all controlled by the ice-maker and if so can it be reset? If nothing else I will replace the ice-maker but it would be nice to know for sure that's the problem as they are expensive!

1 Answer

If the ice maker goes through the test but does not cycle automatically and the temperature is correct then it is likely to be the thermostat in side the ice maker as that is what start the cycle. In this case you would need an ice maker. Our part number for that ice maker is {AP4671270}

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1 Answer

Texsis, If there is no power getting to the icemaker then this would most likely be a control board issue. You could try to see if there is anything loose which is possible but control is more likely.

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Randall Lee Miller for Model Number LFX25975st

The ice maker makes about one cycle per day. I got some ice...then opened the ice chamber door to check how many ice cubes were there and saw the fingers moving then the water filling the tray. We have the freezer at -4 F. It seams to me the harvest timer is not running right. It makes ice but slow Also, What position is the metal wire arm soposed to be in. does this arm tell the ice maker that it is full...like my old fridge, could it be stuck etc?

1 Answer

Randall, The arm should be rotated almost under the icemaker and will move out when cycling to tell whether the bin is full or not. There is not a timer for the cycling and if it is only cycling 1 time per day then this issue would most likely be a thermostat on the icemaker that is faulty and needing to replace icemaker.

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Stace for Model Number LFX25971ST/1

My refrigerator ice maker is not working correctly. I removed the ice maker and defrosted it, the bar was frozen. Once defrosted the bar goes up and down fine. I reinstalled it and reset it and now it is making about 6 - 12 cubes a day. The water is filling up the tray, then freezing the cubes in the tray, but the ice is not dropping into the bin. When I open the left side door assembly and hold the door button in, the top air supply turns on and is blowing cold air into the ice maker. Thanks

1 Answer

Hello Stace, This sounds like a bad cycling thermostat in the icemaker assembly AEQ36756901. The icemaker assembly will need to be replaced to correct the issue if the freezer temperatures are running between -2°F and 10°F.

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1 Answer

Hello Charlie, If the compartment is getting down to 0°F to 10°F, the new icemaker AEQ36756901 has an issue with the cycling thermostat.

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1 Answer

Hello Chuck, You will need to remove the icemaker and verify there are no leaks in the ice mold, the fill flume, and the fill tube that extends from the unit wall to the icemaker. Correct the leak and re-install the icemaker.

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1 Answer

Mr.C. You can "test" the ice maker, and that will "reset" the ice maker if it is operational. " This is a forced operation for TEST, Service, cleaning, etc. It is operated by pressing and holding the Fill Key for 3 seconds. 2. The test works only in the Icemaking Mode. It cannot be entered from the Harvest or Fill mode. 3. Caution! If the test is performed before water in the ice maker is frozen, the ejector will pass through the water. When the Fill mode begins (Stage 4), unless the water supply has been shut off, added water will overflow into the ice bin. If the control doesn’t operate normally in the TEST mode, check and repair as needed. 4. After water is supplied, the normal CYCLE is followed: ice making ? Harvest ? Park Position ? Fill. 5. Five seconds after Stage 5 is completed, the Ice Maker returns to MICOM control. The time needed to supply water resets to the pre- test setting."

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