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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Lg

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Manufacturer Part
4.89 (64)
By: Lg
Part Number: OEM13326861
Manufacturer Part Number: AEQ36756901

Ice maker stopped making ice or won't eject cubes? This complete assembly replaces a faulty unit. DIY-friendly repair, typically 10-15 minutes to install.

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Questions & Answers

For Lg Refrigerator Ice Maker Assembly (Part Number: OEM13326861)

1 Answer

John, You will want to test the water valve in the door for 120 vac when the icemaker cycles to see if there is power getting to it. If there is 120 vac then this will be a faulty valve and if there is not power then this will be a faulty icemaker.

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1 Answer

Hello Dave, This can be caused by low water pressure to the refrigerator or by a failing water inlet valve. While it is possible for the fill tube to leak, it is not likely. For a more detailed diagnosis and a part number for the water inlet valve, you would need to please post a new question including the model number from the units' I.D. tag. Thank you for your patience and understanding in this matter.

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1 Answer

David, It sounds likely that the thermostat for the icemaker is faulty and not allowing the ice to dump and would need to replace the icemaker on the unit.

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1 Answer

Hello Deanna. Based on the information you provided, it sounds like the icemaker is bad and will need to be replaced on the unit. Thank you.

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Kay for Model Number AEQ36756901

My Kenmoore Ice maker model AEQ36756901 was not freezing and make ice. The Freezer Temperature (0 ) was correct and water is dispensing out of the door. So I replaced it last month with a new Ice maker assembly kit. It has made Ice for about a month and now its not making any ice or freezing. I let the Ice maker sit out for 24 hour to make sure nothing was frozen and put it back in and turn it on and still no ice or water was in the tray. I pour some water in the tray hoping it would freeze and get the cycle going again and still no Ice and the water I put in the tray doesn't feel as cold as I would think it should be in the Ice maker tray after several days.

1 Answer

Kay, You will want to check to see what the temperature in the freezer is. It sounds likely that if the water is not freezing there may be an issue with the temperature.

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1 Answer

John, If the water valve has been replaced but still not filling with water then the issue will be a faulty icemaker assembly.

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1 Answer

Hello J.J., The water valve is the most common cause of icemaker failure when the unit does not fill with water. There are contacts in the icemaker that, when cycling, sends the voltage to the water valve required to open the valve for water fill. It is the second most common cause of icemaker failure. Of course, the cycling thermostat has to achieve 20°F to cycle, but you must realize that if no water or ice is in the icemaker, it has cycled without filling, so the temperature cannot be the cause. I would recommend replacing the icemaker to correct this issue.

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