James December 08, 2021 for Model Number WM2650HRA The spring that applies pressure to the door latch hook is broken. do you sell the replacement spring?
1 Answer James, unfortunately, the manufacturer does not provide the spring separately from the door assembly 3581ER1008Z. Read More...
Don Leonard October 10, 2021 for Model Number AP4998848 Is the door latch still available for this model LG front loader washing machine. I cant seem to locate it when I searched for it. Thanks
1 Answer Don, To be able to locate the part number for the door latch, we will need to have the model number of the washer. Read More...
John November 22, 2017 for Model Number WM2050CW The door lock on my LG washer will not engage. I replaced the switch assembly locker and still does not lock. It will attempt to lock two or three times and the fail to the DE code. The door hinges are not bent. I removed and disassembled the door. I took the larger portion of the inner door frame and held it in place with the latch hook inserted into the assembly locker. Then I took the handle of a screw driver and pressed the latch hook spring down against the frame. My wife started the machine and it locked and started working. Does the spring have to be placed a certain way for it to have the maximize compression of the spring? The spring does not appear to be worn or damaged. Is there a certain method to use to reassembly the door that will place the spring in the correct position? Thank you.
1 Answer Hello John. If the lock assembly is new, then the latch hook has to be broke and not letting it lock. When you did it manually, you caused it to align properly. Check and see if the hook is broke or bad on the unit. Read More...
Tootie May 18, 2017 for Model Number WM2701HV i want to purchase inner door frame with springs. model wm2701hv. is it available?
Mike December 30, 2016 for Model Number WM0532HW I would like to purchase ap5683475 door hook. Need the spring for it also. Is it available?
1 Answer Hello Mike, I'm sorry but you will need to order the door assembly 3581ER0001P to acquire the spring since the manufacturer has not made it available individually. Read More...
Doug January 11, 2016 for Model Number WM2688HNM My door will not latch and I replaced the switch assembly locker and that did not work. So I' m thinking I need a new locker, hook. Do you think that would be the solution?
1 Answer Hello Doug. It is possible. You will need to look and see if yours is broke or worn and if so, replace the locker. Read More...
Melissa B January 12, 2013 for Model Number wm2010cw I am replacing the door hinge and when I opened the door to put the door hinge in the door latch, pin and resistance spring popped out of the door. What is the proper placement of the spring so it creates the tension necessary to hold the door latch in its proper position when putting the door back together? I don't want to shut the door before knowing this because the latch could get accidentally stuck into the lock.
1 Answer Hello Melissa, We do not have instructions on how to reinstall the spring in the door. This information is not provided by manufacturer. Read More...
James F. July 04, 2011 for Model Number wm2010cw Keep getting error message de on the screen. Could this be the hook or the sensor that it goes into. Turn on the machine and it clicks a few times and then the de shows up.
1 Answer Hello James. Based on the error code, it sounds like the door lock assembly EBF49827801 is bad and will need to be replaced. Hope this helps. Read More...