Zoran November 25, 2019 for Model Number DLE5955G Hi , Do you have EBR 36858801 control board? What is the voltage output (transformer secondary coil on the control board)? I think I have the transformer faulty. 12 v ac? Thanks
1 Answer Hello Zoran, the manufacturer has discontinued this part, and it is no longer available, there is no substitute available. The manufacturer has not released that transformer voltage spec information,.If the transformer has actually failed then it overloaded due to a failure (overload/short) elsewhere on the board. Read More...
Wjrose September 11, 2015 for Model Number DLGX2502W Dryer was working normally last night. This morning, it won't respond to anything, display is dead, buttons don't work. The only thing that comes on is the light inside the dryer when the door is opened. I tried diagnostic mode, nothing. I took it apart and checked continuity across the sensors, they all have continuity. Seems like a fuse blew, but I can't find any fuses on this dryer. Anyway, does this sound like a control board issue?
1 Answer WJRose, With the unit not coming on at all it does sound like the issue will be cause by a faulty control board. Read More...
Harold April 22, 2015 for Model Number DLE4870w I have an LG dryer DLE4870w the problem is that the drum runs all the time , unless you open the door. All other cycles seem to work properly.
1 Answer Harold, With this issue it would be caused by a faulty control board if when you close the door it start rotating immediately. Read More...
Erika January 28, 2015 for Model Number DLE2050W I have a LG dryer, DLE2050W SN:001kwgf02431, that won’t heat. Dryer turns on, and runs fine, but does not emit heat. I have replaced (since problem occurred) the hi-limit thermostat, the thermostat assembly, the heater assembly (heating element), and the thermistor assembly. None of these new parts have fixed the problem, and i don’t know what else i can replace to fix it. Some help please..?
1 Answer Erika, There are 2 components other than the thermostats which would cause the heating element not to work. First is the motor and second the timer. The best option is to disconnect the power to the unit and access the heating element. Disconnect one wire that is going to the heating element, preferably the one on the thermostat side. Plug the unit back up and using a multimeter you will want to turn the dryer on and test for 120 vac at the terminal on the heater where the wire was disconnected. What this will do is eliminate the heater element itself and the motor. If there is 120 vac at this point then you know the heater is good and the motor is good because the other 120 vac coming through the thermostats is the timer side of the circuit. If there is not 120 vac at that point then you will want to test the other terminal on the heater and check for 120 vac. If there is not 120 vac then the motor would be bad and if there is 120 vac then the heater would be the issue. If there is 120 vac at each point then the heater is faulty. Read More...
David S August 19, 2013 for Model Number LG Dryer DLE5955G HI, I have a brand new LG Dryer DLE5955G, that I ship it overseas... When I was there, I connected the power cable to it (the big one with 4 wires that I ship it too from US) I plugged the power cable as follow: (4 wires: (the voltage between black wire & white wire was: 220V), ( the voltage between the Red wire and the white wire was: 220V), and the Green wire was for the ground)... Then, I pushed the Start button on, the dryer turned on fine for about 5 seconds then turned off by it self... Since then I couldn't turn the dryer on... Please tell me what was the problem? is it the voltage that need to be 110V instead? and what part(s) that has been damaged, and what should be done to get it fix? Thank you so much in advance for your quick answer..
1 Answer David, There is an adapter that you would need to allow the unit to operate off 440 vac 50 hz as opposed to 240vac 60 hz. By connecting without the the adapter to convert the power, the control board is now bad and would need to be replaced. Read More...
Alex P March 25, 2013 for Model Number Dryer DLE5955G I need a help with the dryer outlet. I made the change to 4-pin socket for electric power at 220V. I put a 32-amp dedicated breaker. Unfortunately I forgot to make the switch from electric scheme in the dryer 3-pin to 4-pin socket and plugged in to take the test and departed the power button and did not call. I remembered that he had not altered electric scheme and made the change. The dryer is not turning. With this failure which may have damaged parts?
1 Answer Alex, Once you correct the wiring on the unit if it still not working then you more than likely shorted a thermal fuse or possibly the control board. Read More...
Tyler February 03, 2013 for Model Number LG DLE5955W We have 2 issues: 1) For the past year our dryer drum would turn constantly if the dryer door was closed and the dryer was plugged in - EVEN if it WAS NOT turned on. The only way to get the dryer drum to stop turning was to open the dryer door. 2) NOW - the drum wont turn. We turn it on - set the cycle - hit start - makes a noise and then nothing.
1 Answer Hello Tyler. If there is no power to the motor, order part number EBR36858901. If there is power, and the motor does not run, replace the motor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Don May 24, 2012 for Model Number dle2301w Nothing happens when you press the power button, light come on when you open the door. Have checked the power source everything is ok there. Looking at the control board the resitor near the connector coming from the power switch has some black liquid coming out of the end it is also under the clear coating
1 Answer Don, You're needing a new control board, but you probably realized that. Any damaged to a control board or any component on the board will require a replacement. The oozing liquid, would indicate the voltage capacitor has failed, and that's usually due to some type of voltage "spike", or ongoing electrical power supply issue. The damaged component would explain why the light works, but the control won't . Thanks and Good Luck Read More...
Anton March 22, 2012 for Model Number DLE2301W I have used this dryier for over 2.5 years and the problem just started last weekend. When I push the power button nothing happens. The light inside goes on when the door is open, but none of the buttons on the control pannel makes any difference. Since there are 2 control boards in the unit, I am not sure if one of them is malfunctioning. Any ideas are greatly appreciated.
1 Answer Hi Anton. Remove the power. Remove the top by removing the three T-20 torque screws on the back of the cover . Slide the top back and up to remove it. Look at the incoming wires and see if they are all clean and tight at the terminal block. I would use a volt/ohm meter part # MA-DM1 to assist. you in your diagnosis. You need 240 vac to the outer 2 of the terminal block and 120 vac from each end to the middle neutral terminal. Use the Supplied tech. diagnostic sheet to put the unit in a diagnostic mode to find the direct fault code. After you find a code then we can help decipher a part needed. Thank You. Read More...