Josh June 24, 2017 for Model Number WA400PJHDWR/AA-0001 How can I check to make sure the lid switch is getting power? Which leads and how many volts am I looking for?
1 Answer Hello Josh! The schematic shows that the white wire should have 5 volts. You could test the resistance of the motor by checking the black to brown wire, you're looking for 33 to 46 ohms. Hope this helps! Read More...
Ed M February 04, 2017 for Model Number Samsung WA45H7000AW/A2 This washer does not work anymore. When it's turned on, the control panel lights up and the music plays. However, that lid latch on the front does not move in or out at all, so the machine does not start. Could that be just the latch assembly or is it something more severe?
1 Answer Ed, You will want to check to see if there is power going to the latch assembly. If there is no power then the control board would be the issue and if there is power then the latch assembly is the issue. Read More...
1 Answer Hello Woody, This requires the removal of the spin basket. Raise the main top and remove the tub cover and the washplate. The spin basket should lift right out at this point. Read More...
1 Answer Hello Jay. Based on the information you provided, it sounds like you need to order and replace the lock assembly DC34-00025E on the unit. Read More...
1 Answer Hello Christian. Sorry, you can not turn off the door lock. It has to be there for the washer to work. Read More...
Roger March 15, 2015 for Model Number WA5451ANWXAA02 My top load washer has taken showing an out of balance code, DC. No amount of re-arranging or lightning the load helps. This happens in all cycles.
1 Answer Hello Roger, This can be caused by a bad hall sensor DC31-00098A, a harness issue, or a bad main control. Check the motor Hall Sensor. • Check the resistance on the main PCB motor (Between pins 2 and 4, 3 and 4 of the four (4) pins) - Resistance : Approx. 2 to 4 MO. If this tests good, testing the control end of the harness will prove the harness good or bad. If this tests good also, replace the board DC92-00618C. Read More...
Jb February 02, 2015 for Model Number WA5471ABP/XAA My washer is showing a code that is not in the manual 8E. It will not complete a cycle.
1 Answer JB, The 8E error code is a MEMS error. If the output from the MEMS sensor is over 4.5V or under 0.5V and it continues for 5 seconds, this error occurs. 1. Check the MEMS sensor and PBA. 2. Check the wire connector terminals. Read More...
Todd January 11, 2015 for Model Number WA400PJHDWR/AA-0001 I have to keep doing the Master Reset on my Samsung top loader for it to do the final spin, what's the problem with my washer?
1 Answer Hello Todd. If you have to unplug the unit to get it to go through the final spin cycle, you will need to order and replace the main control board on the unit. Read More...