1 Answer Ted, parts can be ordered online on the item page or by calling us at 1-877-477-7278. Read More...
Ted April 30, 2019 for Model Number RS267TDRS/XAA-0000 Display isn't functioning properly, seems to be resetting when door is moved, functions change, cooling seems consistent, filter indicator and others turn off and on without touching unit. Filter indicator stays blue even when filter is removed and more than 15cc of water loss when filter is removed. The Number segment Bars on display go off and on.
1 Answer Ted, You will want to check to see if the wire harness at the top of the door to make sure that there are no loose or damaged connections. If this checks ok then the most likely cause will be the display control board that is faulty. Read More...
Sam April 24, 2017 for Model Number Samsung RS267TDRS/XAA The refrigerator compartment was not cooling. I found the evaporator cooling fan was iced up. I removed ice, cleaned and reinstalled. The compartment seems cooling (display temperature is getting lower but doesn't seem the fan is running. I checked the voltage between #3 (orange) & #10 (grey) of the CN75 connector on the main board. The voltage is about zero. Which part is bad, the evaporator cooling fan or the main board? Is there anything else to check? The freezer compartment is working fine.
1 Answer Sam, With there being no voltage showing then the issue will be a faulty main control board. Read More...
Mike October 21, 2016 for Model Number Samgsung RS267TDRS/XAA-0000 I've been having trouble with the refrigerator side defrosting. I've replaced the temp sensor and fan motor. However it is still icing up around the top of the evaporator coil and fan. Ice build up at fan stops the fan. I pressed the defrost button and error code PC ER came up. Could this be a problem with the thaw cycle? If so what part is likely defective? A total thaw of the unit (by unplugging) temporarily fixed the issue before.
1 Answer Mike, This issue would most likely be caused by a faulty main control board with the sensor having already been replaced and it not completing the defrost cycle. Read More...
Deborah September 07, 2016 for Model Number RS267LASH/XAA My refrigerator has OF for the temperature when I try to set it it goes back to OF does that mean my computer board is gone
1 Answer Hello Deborah. It sounds like the unit is turned to the OFF position. Try turning on the unit. If it does not turn on, replace the display board. Read More...
Steve March 06, 2016 for Model Number RS267DRS/XAA Getting no water or ice, motor for opening to let cubes drop in to be crushed ice in ice auger assembly runs constantly. Water control valve measures 39 ohms was told should be 80 replaced with new control valve which also measures 39 ohms. Checked my ohm meter with an employees to verify mine.Replaced control board no difference. Replaced control panel, water light lights up now did not before replacement. Filter has been replaced, there is water coming to control valve. ?
1 Answer Steve, You will want to check the wiring harness at the top of the door to make sure that the harness is not damaged and there are no loose connections. If the wiring checks ok then the issue will most likely be in the dispenser lever case DA97-12095C. Read More...
Steve February 24, 2016 for Model Number RS267TDRS/XAA-0000 Ice maker does not work, can not dispense water, filter has been replaced, water line good, if you unplug refrigerator and plug in an ice cube or two will dispense, the plastic arm for crushed ice rotates constantly, hear nothing at water control valve when pushing on control panel, circuit board good, has continuity on water control valve, On control panel ice off, cubed, crushed, and filter are bright when selected water Is dim. Door switch is good. What should the resistance reading be on the water control valve? Any suggestions as to solution.
1 Answer Steve, The resistance of the water valve should be around 80 to 90 ohms. With both the ice and water not working then this would most likely be in the dispenser control board. Read More...
Steve February 18, 2016 for Model Number RS267TDRS/XAA-0000 Replacing control panel AP4567158, how do I get to this part?
1 Answer Hello Steve. You will need to remove the back panel on the unit to access the main board on the unit. Read More...
Scott October 09, 2015 for Model Number RS267TDRS/XAA-0000 I have a samsung refridergator that the freezer side was working but the refridgerator side was not getting cool. I took it apart and it the fan was a solid block of ice from the drain up. The fan works, the fuse has continuity and the defrost unit has continuity but the thermo sensor does not have continuity. Could it be the sensor is bad? the temp on the door has a set point of 34 degrees but is also showing the 55 degrees it is currently at. Any suggestions? should the thermo sensor have continuity or not?
1 Answer Scott, The temp sensor would be the issue DA32-10109W it should have a resistance reading through the circuit equivalent to the temperature It shouldn't have an "open" circuit at any time. Read More...
Jose L Torres January 10, 2015 for Model Number RS267TDRS/XAA-0000 The refrigerator no turn on what is the cause I need to replace main board ?
1 Answer Jose, It is possible that the main control board is faulty and causing the unit to not cool. If the unit is not running at all then this would be the first place to start. Read More...