Anton February 20, 2019 for Model Number samsung fridge RF 26HFENDSL My freezer is to cold, my setting is 0 F. Most of the time the temperature is -20 F. Is a defective sensor the cause? if yes what is the part number?
1 Answer Anton, if you access the main control and test the sensor at cn30 pin 4 to pin 1, you can either test for 4.165 VDC or remove the connector and test the same pins on the wiring for 49.8kohm resistance. Either one of these are what the sensor should read at -20 degrees Fahrenheit. If the sensor does not register this reading, then you do have a sensor issue [DA32-10104N]. Read More...
Doug December 30, 2018 for Model Number RS261MDWP/XAA REFRIG ON LOWEST SETTING, BUT MANY ITEMS ARE STILL FREEZING. fREEZER SIDE SEEMS OK.
1 Answer Doug, IN the top left corner you have a damper that lets freezer air in to cool the refrigerator. DA97-08064A This part could be stuck open and allowing too much air in all the time. Also, you need to test the refrigerator temp sensor. These resistances change depending on temperature but at room temp the reading should be 5000.DA32-10105U Read More...
Jason November 21, 2018 for Model Number rs26ddapn rs26ddapn side by side freezing up on both sides. Ice is forming at the back of freezer vet and front of icemaker.
1 Answer Jason, It would be recommended to check for air leaks around the door seals of the unit and make sure that the ice door is closing all the way. If this checks ok then test the thermistors in the unit to make sure that they are good for resistance. Read More...
Heather June 26, 2018 for Model Number RS261MDRS/XAA Everything in fridge is frozen solid. Temp lights on door are flashing. I tried unplugging overnight. Food still solid and light still blinking. Will new thermostat fix it or is something else wrong?
1 Answer Heather, This issue would most likely be caused by a damper door that is not closing or is broken and would need part number DA97-08064A. Read More...
Janet May 22, 2018 for Model Number RH25H5611SR/AA FREEZER WORKED FINE BUT REFRIGERATOR NOT SO MUCH. SO I REPLACED THE ASSY FAN MOTOR SUPPORT WHICH HAD STOPPED WORKING. NEW FAN WORKED BUT DID NOT SOLVE THE PROBLEM. IT HAS BEEN 12 HOURS, THE FREEZER SET AT 0 DEGREES STARTED OUT AT 29 AND IS NOW 0 DEGREES... IT IS WORKING AND MAKING ICE. BUT THE REFRIGERATOR SIDE SET AT 37, STARTED OUT AT 59 AND NOW ONLY READS 55 -12 HOURS LATER AND IS STILL WARM. ORIGINALLY BEFORE THE FRIDGE STOPPED GETTING COOL THERE WAS A LOT OF NOISES COMING FROM THE UNIT FOR DAYS BUT I THOUGHT IT WAS FINE UNTIL IT WASN'T GETTING COOL ANYMORE. WHAT ELSE COULD BE THE PROBLEM?
1 Answer Hello Janet. Make sure the fan in the fresh food section is working properly. Also make sure the coils have an even frost pattern on them. If not, then the sealed system has failed on the unit. Read More...
Janet May 21, 2018 for Model Number RH25H5611SR/AA MY REFRIGERATOR SIDE STOPPED COOLING BUT THE FREEZER WORKED FINE. THE ASSY FAN MOTOR SUPPORT WENT BAD. IT WAS REPLACED AND WORKS BUT NOW NIETHER SIDE IS GETTING COLD AND THE DOOR PANEL TEMPERATURE LIGHTS ARE BLINKING. WHAT ELSE IS GOING ON WITH MY 2 YEAR OLD SAMSUNG SIDE BY SIDE FRIDGE?
1 Answer Hello Janet. Unplug the unit and try doing a hard reset by letting it sit for about 30 minutes. Plug it back in and see if it resets. If not, then the main control board DA92-00624D on the may have failed and will need to be replaced on the unit. Read More...
Adriana January 09, 2018 for Model Number RS261MDBP/XAA My freeze it froze causing the ice tray to break in ice bucket. Due to the weight of frozen ice. coming out of the water coming in to ice tray. My question is? Is it the temp sensor or the control panel. It is missing some bars and is non responsive
1 Answer Adriana, For this issue you will need to replace the icemaker if the tray has broken. This would be a sensor issue on the icemaker that would have caused this and for the display not being responsive and the bars not working then this will also need replaced. Read More...
Ed F December 28, 2017 for Model Number RSG257AAWP/XAA The freezer door chime.... for door ajar ....continues to go on when the freezer door is closed. We open and close the door multiple times to stop the chiming until it goes away. Is there a sensor that is not aligned or not working properly.
1 Answer Ed, You will want to check the door reed switch to make sure that the switch is not faulty as this will be the most likely cause for this issue. Read More...
Joe November 26, 2017 for Model Number RSG257AARS/XAA-0000 I first notice an issue when our ice cream would melt even after power freezing the freezer or lowering the temp to -4 in the freezer. The temp on both sides are lower than what the temp is showing on the displays screen. I manually measured the temp with a thermometer and the freezer only gets up to 28 degrees even though the it says it's -4. The refrigerator only gets up to 42 even though it says it's 34. I first thought it was the compressor and replaced the compressor relay protector (DA34-00004D). The compressor is cycling on/off and running. I then checked both coil motor fans inside the freezer and refrigerator and they are running. I then checked all four of the temperature sensors and they showing 13K ohms of resistance when I place them in ice water. Even though I thought 16K is the correct amount of resistance when the temperature is 32 (F), I'm assuming 13K is correct since all four temperature sensors can't be bad. I did notice that the coils are not icing up all the way, so I'm assuming that's reason why it's not getting cold enough. The compressor/compressor lines have not been compromised, so I'm assuming the Freon levels are fine. Any help would be appreciated. Thanks Joe
1 Answer Joe, For this issue you would want to test the temperature sensors to make sure that they are good. At room temp the resistance should be 5K ohms. If the temp sensor is good then you will want to check the frost pattern of the freezer compartment. If the frost pattern is very little frost then the issue will be a sealed system in which you will need service to diagnose the issue. Read More...
Bonnie October 29, 2017 for Model Number RS261MDBP/XAA The right side does not cool .And the freezer is now the temp of fridge side what part do I need to replace
1 Answer Bonnie, If both sections are not cooling then you will want to check to make sure that the compressor on the unit is running. If it is not then the most likely cause for this will be a faulty start device DA96-00174G. Read More...