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Customer Questions and Answers for Actuator by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM9360117
Manufacturer Part Number: 8193646

The Actuator is an OEM part for Whirlpool dishwashers. This actuator is responsible for releasing detergent from the dispenser at the appropriate time during the wash cycle, ensuring effective cleaning of the dishes.

Causes of a bad detergent dispenser actuator can include electrical malfunctions, wear and tear from frequent use, or physical damage to the actuator mechanism.

Symptoms of a bad detergent dispenser actuator include:

  • The detergent not dispensing during the wash cycle
  • The dispenser door not opening
  • Dishes not being cleaned properly due to no detergent release
  • Error codes related to the dispenser

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Actuator (Part Number: OEM9360117)

Pat for Model Number 665.16669992

My daughter is repairing our dishwasher. I ordered the latch assembly. She said the latch wasn't latching good. When she took the door back off she found the spring broken for the actuator. Also, there is a round part under the actuator that she thought might be broken. She thinks the actuator is OK although it had dried up soap on it. The house was a rental for 6 years and she is going to be there for a while so we want to get the dishwasher working correctly. The latch would not open to dispense the detergent. We have no idea what that round part is used for or what it is called. Thank you in advance for the help. Pat

1 Answer

Pat,

It would appear that the round piece is for the latch and comes with the latch kit.

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1 Answer

Sharon,

Normally, this most likely would be the issue that the bearing is starting to go bad. Normally the bearing will make the noise throughout but, in some cases if it has not failed it will make noise at certain points after stopping for a while. Unfortunately, it does appear that the parts have been discontinued.

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1 Answer

Rusty, The latch part is 676413 but, there are other parts involved, like the actuator 8193646 draw bar WP3369000 spring WP3368999, etc. You'll need to remove the front door panel to access the latch assembly, and it can be a bit tricky. If you could repost and attach an e mail address, we'll be happy to supply you with some illustrated information and help.

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1 Answer

Pete,

If the actuator has damage to it that is not allowing it to open the door then yes it would correct issue. You will also want to check to make sure that there is not a problem with the latch or the door on the dispenser.

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