James May 13, 2023 for Model Number 11020022014 Washer sticks on sensing mode, just keeps filling with water
1 Answer James, If the water continues to fill but seems to be flowing back out then you will want to check to make sure that the drain hose is not pushed into the standpipe too far as this will cause a siphon effect. Read More...
John May 13, 2023 for Model Number 11020022014 Washer agitated and drains, but won't spin at the end of the cycle.
1 Answer John, Put the unit into service diagnostic mode and see if there are any error codes but it could be that the actuator is faulty but the error will help guide you. Read More...
Carl May 11, 2023 The actuator stem pops out of the hole. I put it back in and it works fine for a week or two. What could be causing this?
1 Answer Carl, the actuator mounting screws would need to be checked to identify if they are loose. If not, the actuator would need to be replaced as there would be too much play in the arm. Read More...