Bob B. April 24, 2017 for Model Number KUDS30IXWH9 The axles connected to the plastic piece that adjusts the upper rack have broken off. When looking at the drawing for my model number on your site it says that I need item #2 and it looks just like the part in the drawing however, when I blow up the picture of item #2 it looks nothing like the item I need to replace except that it also has wheels.
1 Answer Hello Bob, W10712394 is a new design that the manufacturer has come up with to correct the issue with the wheels breaking off. It is not hard to install and comes with instructions. It includes all parts needed to replace the rollers on both sides of the upper rack assembly. Read More...
Alan A. April 20, 2017 for Model Number 665.1329 Can the parts numbered 5 and 6 or 17 and 18 on the part diagram be purchased separately from the adjuster kit, part number W10712394? I am concerned the wheels may fail again since these parts are plastic.
1 Answer Hello Alan, This kit W10712394 was designed to correct the repeated failure of the adjusters and the individual parts that were once offered for repairs. I have installed many of these kits and have never had a customer complain of a repeat failure. To my knowledge, these parts are only available in this kit and correct the problem as a permanent fix. Read More...
Tom April 19, 2017 for Model Number 66513963k014 Will part ap5956100 work on my Kenmore dishwasher? The site cross reference says no, but my part number W10350374, 375 ,and 376 appears to match up. Thanks for your help.
1 Answer Tom, Yes, the W10712394 / W10712394 Adjuster Kit will work in your dishwasher. The web site compatibility tool doesn't recognize "kits" or "substitute" replacement parts from the manufacturers. The part is in stock and available at this time. Thanks, Read More...
Dan January 23, 2017 for Model Number Kenmore 665.13042k113 I've broken the wheels off of my upper rack, and I'm wondering if part #W10712394 is what I need to fix this? Thanks for your help.
Rob December 27, 2016 for Model Number Kitchen Aide dishwasher KUDS301XSS9 I purchased an upper rack for my dishwasher thinking the wheels came with it. To my surprise it did not, I looked up the part # AP5956100 and it says it's not compatible for my dishwasher. The rack I purchased was part # PS10057177. What other than the adjuster kit do I need . The only thing in the dishwasher is a metal track on each upper side. Thank you
1 Answer Rob, After cross referencing the PS10057177 upper rack, you have the correct part for the rack. However, the rack doesn't include the rack adjuster or wheels. You will need to order the W10712394 / W10350376 Adjuster Kit, which will include the rack wheels, adjuster assembly and instructions. The adjuster kit will not cross reference in the compatibility tool, because it is a kit and upgraded part, but it is the correct part to order for model number KUDS30IXSS9. Read More...
Sarah November 26, 2016 for Model Number 665.13269k114 Looking for the proper adjuster kit (top dishwasher rack slider kit) for this model. On a general internet search I am sent to your page for kit #W10712394, but when I enter the model number to verify it is correct, it says not compatible. A search of your site doesn't point me to a different kit, though. Can you clarify? Thank you!
Heather November 25, 2016 for Model Number KUDS30IXSS6 The upper rack adjuster kit seems to be metal instead of the plastic on the model. Are the tabs that fit into the plastic wheels plastic or metal?
Richard November 20, 2016 for Model Number 665.13973K015 Does AP5956100 actually replace the cheap plastic original parts mounted to either side of the top basket?
1 Answer Richard, Yes this adjuster kit W10712394 will replace the current adjuster on your unit. Read More...
John November 13, 2016 for Model Number KUDS35FXSS8 We have the premium plastic adjuster for the top rack and, for the second time, the plastic "nub" holding the front roller has broken off. I replaced the entire assembly on both sides before but now the only part shown does not have the plastic height adjuster and appears to be all metal. Does the W10712394 replace the "old" all plastic assembly?
1 Answer John, Yes, the manufacturer has replaced the original rack adjuster assembly with a updated/upgraded "KIT" W10712394 / W10712394 . Kit includes two adjuster arms, two adjuster actuators, two gray adjuster covers, two gray adjuster housings, four screws, and one instruction sheet. With the metal parts being the more important component, the repalcement part should last a lot longer and operate more efficiently. The part is in stock and available at this time. Thanks, Read More...
Ginnie G October 24, 2016 for Model Number KUDE40FXSS4 The top rack, front wheel has nothing to hold onto. The piece that it slides onto on the side of the rack has broken off. Which kit or part do I need, and, if it's just a part, how to you get it onto the assembly without breaking the whole thing??/Users/scoopanuts/Desktop/dishwasher.JPG
1 Answer Ginnie, You would need to get the adjuster kit W10712394 and this kit should have instructions included in it. Read More...