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Customer Questions and Answers for Range Switch Membrane Touchpad by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18041853
Manufacturer Part Number: WP9756559ES

The flexible control interface that covers and protects the electronic buttons while providing tactile feedback for user input on the range. Replace when buttons become unresponsive, the surface tears or bubbles, or printed labels become illegible.

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Questions & Answers

For Whirlpool Range Switch Membrane Touchpad (Part Number: OEM18041853)

1 Answer

Hello Lawrence. It is best to access and replace the membrane switch WP9756559ES from the back of the unit. Remove the back panel and then the clock. Now you can replace the membrane. Hope this helps.

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1 Answer

Hello Lina! Remove the membrane switch from the board and clean any build up on the ribbon cable. If this does not help, the membrane switch will need to be replaced. Your part number is WP9756559ES. Thanks!

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Chuck for Model Number KitchenAid KGSA906

My oven (a KGSA906) began displaying the message F2E0 - Stuck Key. After a struggle finding the screws holding the end caps in place I was able to replace the Electronic Oven Control. With the new control unit in place there is no error message displayed, but the number keys do not work (the first thing the unit does on power up is to ask me to set the time, which is hard with number keys not responding), and when, after bypassing setting the time I try to turn the oven on by pressing Bake, it immediately goes into timed baking mode, telling me to enter either cooking duration or end time. When looking at the ribbon cable leading to the user interface, it seems to be cracked, with some plastic peeling off of it. Do I have a bad replacement Control unit, or is the problem with the Membrane Switch, either instead of or in addition to the Control unit?

1 Answer

Hello Joe. 1. Unplug range or disconnect power. 2. Turn off gas supply to range. 3. Remove the two grates from the top of the range. 4. Pull the range forward so you can access the two end cap screws. 5. To remove the electronic oven control (EOC) assembly on slide-in models: a) Pull the knobs off the gas valves. b) Remove the two screws from the sides of the end caps. c) Open the oven door and remove the indicated screws from the bottom of the control panel. d) Pull out on the bottom of the control panel, unclip the top edge from the bracket, and rotate the control panel forward so you can access the components. e) Disconnect the wire connectors from the electronic oven control board at P1 and P2, and the ribbon cable connector at P40. f) Remove the four screws from the electronic oven control housing, and remove the assembly from the control panel. NOTE: The EOC boards and the housing are replaced as an assembly. a) Remove the electronic oven control assembly. b) Remove the four machine screws from the control panel mounting brackets, and remove the user interface WP9756559ES and its bracket. Hope this helps.

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1 Answer

Hello Anthony. If there is power at the control panel, and it is working, but the door won't unlock, you will need to replace the door lock assembly WPW10195934. You can use a pick tool to move the lock and open the door. Hope this helps.

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1 Answer

Hello Andy. What is you email address and order number? We will not post this. Thanks.

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1 Answer

Hello Andy. You will need to pull the unit out and remove the two screws behind the end caps inside the hole. There is one on each side. Once removed, the control panel will lift up and off the unit. Hope this helps.

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1 Answer

Hello Andy. Look under the bottom lip and on the back and inside of the end caps. There should be screws holding them onto the control panel. Hope this helps.

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1 Answer

Andy, Heres the information: "1. Unplug range or disconnect power. 2. Turn off gas supply to range. 3. Remove the two grates from the top of the range. 4. Pull the range forward so you can access the two end cap screws. 5. To remove the electronic oven control (EOC) assembly on slide-in models: a) Pull the knobs off the gas valves. b) Remove the two screws from the sides of the end caps. c) Open the oven door and remove the four screws from the bottom of the control panel. d) Pull out on the bottom of the control panel, unclip the top edge from the bracket, and rotate the control panel forward so you can access the components. e) Disconnect the wire connectors from the electronic oven control board at P1 and P2, and the ribbon cable connector at P40. f) Remove the four screws from the electronic oven control housing, and remove the assembly from the control panel. NOTE: The EOC boards and the housing are replaced as an assembly. To remove the user interface: a) Remove the electronic oven control assembly (see steps 5 or 6). b) Remove the four machine screws from the control panel mounting brackets, and remove the user interface and its bracket." Thanks and Good Luck

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