Customer Questions and Answers for Range Switch Membrane Touchpad by Whirlpool

Ellie,

With the button not working, this would be a faulty membrane switch WP9756559ES.

Michael,
We sent you an email with info for removing the front panel. Hope this helps with your repair.

Michael, the video for the main control WP9762810 can be used as a reference for how to access where the membrane switch WP9756559ES connects to the control. Once the ribbon is disconnected from the control, the membrane would peel off of the console panel. The main control can be moved to press on the back of the membrane to make peeling it up easier.

Hello Jason,
You have described either an instance of a poor connection or a failed membrane switch WP9756559ES.

Branko,

We are an online parts supplier and you can order the part and have it shipped to you. On 10/24/2016 it currently shows the part in stock.

Lockjam,

If this is a range then the model number may be down where the storage drawer is. If this is a wall oven you will have to fish the lock open using a rigid wire. Take the wire and get between the frame and the door and slide it across to get the ahold of the hook to release.

Hello Dimitri. 1. Unplug range or disconnect power.
2. Turn off gas supply to range.
3. Remove the two grates from the top of the
range.
4. Pull the range forward so you can access
the two end cap screws.
5. To remove the electronic oven control
(EOC) assembly on slide-in models:
a) Pull the knobs off the gas valves.
b) Remove the two screws from the sides
of the end caps. c) Open the oven door and remove the
indicated screws from the bottom of the
control panel. d) Pull out on the bottom of the control
panel, unclip the top edge from the
bracket, and rotate the control panel
forward so you can access the components. e) Disconnect the wire connectors from
the electronic oven control board at P1
and P2, and the ribbon cable connector
at P40.
f) Remove the four screws from the electronic
oven control housing, and remove
the assembly from the control
panel. NOTE: The EOC boards and the
housing are replaced as an assembly. 6. To remove the electronic oven control
(EOC) assembly on freestanding models:
a) Open the oven door, and remove the
screws from the bottom of the control
panel.
b) Remove the two cooktop trim screws.
c) Slide the cooktop trim back to expose
the end cap screw, and remove the
screws (1 on each side).
d) Perform steps 5d, 5e, and 5f

Anna,

With the description on what is going on with the unit, this would be a issue with the membrane switch part number WP9756559ES.

Hello Eddie,
This is most likely a problem with the membrane switch WP9756559ES.

Ovenless in Miami,

In order to replace the membrane switch you will have to remove the control panel. The membrane has a ribbon harness that connects to the clock and you will have to remove the control to access this.