Customer Questions and Answers for Membrane Switch (Stainless Steel) by Whirlpool

This membrane switch in a stainless finish is the touchpad/keypad behind the oven or range control console. It registers your button presses and sends them to the control board to restore reliable input when keys stop responding.

• Provides the touch-sensitive keypad for selecting bake, broil, temperature, timer, and other functions
• Ribbon cable carries keypad signals to the electronic control (clock/oven control)
• Typical symptoms of failure: some or all keys unresponsive, intermittent inputs, unintended beeps, or keypad-related error messages
• A failed keypad can prevent the appliance from starting or accepting commands

• Disconnect power at the breaker before servicing
• Remove the control console/rear cover to access the keypad and control board
• Carefully unplug the ribbon cable; avoid creasing and keep contacts clean
• Align and mount the new membrane, reconnect, reassemble, and test all keys