Customer Questions and Answers for Automatic Washer (Direct Drive) - Whirlpool Repair Manuals by Whirlpool

Barbara, In most cases, "The Control Lock prevents unintended use of the washer. You can also use the control lock feature to prevent unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for PAUSE/CANCEL and START. You can lock the controls while the washer is operating. To lock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds. The CONTROL LOCKED status light glows. To unlock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds until the CONTROL LOCKED Status light turns off." We cant be sure, you forgot to include a model number for your washer.

Hello Elaine. You need to check the clutch and see if it is bad on the unit and needs to be replaced.

John, You have two(2) choices. 1) Adding Liquid Fabric Softener Manually to Wash Load During the final rinse, wait until the washer has completed filling, press the START/Pause button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START/Pause button again to start the washer. 2) To dispense fabric softener in the rinse cycle, this washer has been designed to allow the use of the Downy Ball®† dispenser. Pour a measured amount of Downy® liquid fabric softener into the Downy Ball® dispenser, pull the ring tightly to seal it, and place on top of load. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Then select 1 Rinse with Softener option. The Downy Ball® dispenser will automatically release the fabric softener during the rinse cycle. Thanks

Debbie, Unfortunately we do not have the cubic ft information for this unit.

Jim, The LSN1000HQ0 Should be a "standard" capacity washer. Has a 3.2 or 3.3 cubic foot wash basket(depending on the type agitator). The outside dimensions should be approximately 26 inches deep, 27 inches wide and 43 inches tall(give or take 1/4 inch) Thanks

Hello Milton, This unit is 3.2 cubic feet.

Hello Agnes. You will need to check and see if the lid switch is bad and will need to be replaced on the unit.

Linda, Your unit does not have the filler plugs in them. You will want to run the unit through a cleaning cycle with nothing in it to try to flush the unit out.

Hello Lynn. Sorry, the manufacturer does not provide this information. You will need to contact the manufacturer.

Hello Holly. You need to check and see if the motor coupling 285753A is broke or bad. Also, check the lid switch.