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Customer Questions and Answers for Silverware Basket by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18834369
Manufacturer Part Number: W11158802

The Silverware Basket is an OEM part for Whirlpool dishwashers. It provides a designated area for placing silverware and utensils during the dishwashing cycle. This basket is designed to hold items securely, ensuring they are properly cleaned and sanitized.

Causes of a bad silverware basket can include wear and tear from regular use, exposure to high temperatures and harsh detergents, or physical damage such as cracks and breaks. A damaged basket can lead to improper cleaning of utensils and can pose a safety hazard if pieces break off.

Symptoms of a bad silverware basket include:

  • Cracks or holes in the basket
  • Broken or missing sections
  • Utensils falling through the basket
  • Difficulty fitting the basket securely in place

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Silverware Basket (Part Number: OEM18834369)

Bernita for Model Number GU3200XTPB4

The new silverware basket design does not work with attaching to the rack on the front with the old clips. I can't attach to my door,so I need it to attach to the rack. Are there replacement clips to make this work? When trying to attach to the front clips, the clip on the basket sets down on the outside of the clip holder, so then it can't stay in place. I received the rack the same as from your video. If I had the older version with the blue fold down slot holder on it then it fits, but this new version doesn't. I think this is what someone else was asking that you thought Amazon sent wrong to her. Part W11158802 needs different clips on rack to work. I would just buy the clips to make it work if they are available. Try them on your dishwasher you used in your video and see if it fits.Thanks.

1 Answer

Hello Quinten, for the model number listed we show the correct silverware basket is part number W11027965. You are more than welcome to try another basket but we are unable to suggest a universal replacement for this unit. Thanks!

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1 Answer

Hello Jennifer, Since this piece should not come off it may not snap back on properly. If you cannot get it to snap back into position you may have to replace the silverware basket W11158802.

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1 Answer

Hello Matt. The part needed W11027965 has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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1 Answer

Hello Barbara. You will need to order W11158802 based on your model number. It looks like Amazon gave you the wrong part number. Order from us and it should fit your unit properly. We use OEM parts.

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1 Answer

Diane, The way that the water sprays throughout the unit allows it to also spray the utensils basket on the door. The water does not necessarily come up from the bottom of the basket but shoots through the holes and down from the top. It is recommended that when you load the silverware basket that the utensils are facing up half up in the holder and half down for better cleaning performance.

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1 Answer

Hello Donna, Your silverware basket was probably malformed from the factory. Replacing it with the one listed for your model number should be the permanent fix for this issue.

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