Drake November 22, 2015 for Model Number ATB1915HRW Hello, My refrigerator and freezer will not get cold. I can see the fan in the bottom rear and the one in the freezer running and the light is on. I cleaned all the lint out with compressed air. Do you know what part I need to check (and how)? Do you know what part I would need to replace? Thank you, Drake.
1 Answer Hello Drake. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html Read More...
Rich November 20, 2015 for Model Number ABB1921DEQ Power outage occurred, after the power was restored all seem well until a day later when the freezer contents had defrosted and the ice was water. The light is on and the fan is moving but no cooling.
1 Answer Rich, You will want to check the start relay for the unit to make sure that it is good. If the compressor is clicking then this will be the most likely cause. The part number for the relay is W10613606. Read More...
Bart August 06, 2015 for Model Number SBD20S4W P11900004WW The fridge and freezer were not cooling. The Condenser fan was frozen. I replaced both the run capacitor 65889-4 and condenser fan motor kit 833697 and still have no cooling? What is next? Thank you!
1 Answer Hello Bart. If the fan motor is running now, but the unit is not cooling, you have sealed system failure and will need an HVAC tech to repair the unit. Read More...
Jumbo July 26, 2015 for Model Number JSD2695KES JENN-AIR The refridgerator fan is working but the refridgerator or the freezer does not get cold. As I plugged and un-plugged the refridgerator, the compressor does not come on. What part do I need to get the compressor to operate?
Kim W. July 05, 2015 for Model Number Maytag MSD2651HEW We recently had a power outage. After the power came back on noticed the ice was melting in the freezer and the refrigerator wasn't getting cold. I hear the refrigerator running and the light is on but nothing is cold and the freezer has totally defrosted. Can you please tell me if you know what the problem might be? Thanks
1 Answer Hello Kim, From the description of you problem you will need to replace the start device W10613606. Read More...
Teresa W. May 18, 2015 for Model Number ASD2626HEQ Refrigerator was buzzing and now the freezer and fridge stopped working. Could this be a run capacitor, or what else could it be?
1 Answer Teresa, The run capacitor WP65889-4 could be the issue, but it's more likely to be a problem in the start relay/start device W10613606. The replacement part will have both parts needed to start and run the compressor. If the noise still persists and there is no cooling, you'll need to have a servicer test and replace the compressor. Read More...
Carol April 13, 2015 for Model Number abb2224deq The refrigerator is constantly running. Both refrigerator and freezer are at temperature but noticed small ice crystals on back wall of freezer. What repair part is necessary to fix.
1 Answer Hello Carol, While this cane be caused by the defrost heater WP67001794 or the defrost thermostat 12001937, it is most commonly caused by a defective jazz board WPW10503278. Read More...
Lucien March 09, 2015 for Model Number MBF2254HEW My refrigerator has stopped cooling the freezer is working but the fridge is not cooling. Would this be the run capositor?
1 Answer Hello Lucien. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the control board. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html If all of that is good, then you will need to check the damper in the unit and see if it is bad and not opening. Read More...
Ned N November 09, 2014 for Model Number PTB1753GRW Do you put the original part # somewhere on this site besides all the numbers the item replaces. i.e. run capacitor for my model that came with it and who manufactured it. Also with pertinent information about the item?
1 Answer Hello Ned! The "Cross Reference Information" shows the original parts that the listed part replaced. What is on our site is the information we have available from the manufacturer. Thanks. Read More...
1 Answer Hello Alan. Check and see if the condenser fan motor is running and the coils are clean. If so, then it sounds like a sealed system failure and you will need an HVAC tech to repair the unit. Read More...