Customer Questions and Answers for Electronic Control Board by Whirlpool

Nick, with the power cord unplugged, you will want to remove the screws at the back, that hold the top panel in place, Once they are removed, the top will be able to slide back and then lift up. With the top panel removed, the dispenser drawer would need to removed as well. Once the dispenser drawer is removed, there will be a screw in the front panel where the dispenser drawer was that will need to be removed. With this done, there will be two tabs behind the front panel that will need to be disengaged to allow for the console to be rotated forward and out. This will give the access necessary to be able to change the control board WP8182785.

Steve, check the resistance of the heating element. If the element shows resistance, you will need to replace the main control, {AP6011843]

Paul, I'm sorry but this part has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

Hello Don. Based on the information you provided, it sounds like the control board WP8182785 is bad and will need to be replaced on the unit.

Lori, The error F2 code could be due to a build up of lint or debris inside the drain pump or drain pump filter. you'll want to unplug the power cord, remove the lower access panel and remove the filter cap and check it. there will be water spillage so have a bowl, towel or mop handy. The secondary cause would be the water level switch not, or slowly resetting to the empty position. You'd need to remove the top panel, disconnect the air tube from the water level switch, and blow into the end of the tube, if there is sediment or debris in the air tube, blowing on the hose will usually clear it out.

Brian, You will first want to check the wire harness between the motor and Motor control unit, and between the Motor control unit to Central control unit. If the wiring checks ok then the issue will most likely be with the Main control board WP8182789.

JT, The voltage to the user interface should be DC voltage but if you are getting power to the user interface then the issue would be a faulty user interface which is part number WP8182785.

Vernetta, To check the wires you will need to access the control board of the unit and the door lock. You will also need the wiring diagram because you will want to check the continuity of the wires between the lock and control board. If the wires check ok then the control board will be the issue and will need to be replaced.

Hello Michael, As per the owners manual: To lock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds. The CONTROL LOCKED status light glows. To unlock the controls: Select and hold END OF CYCLE SIGNAL for 3 seconds until the CONTROL LOCKED Status light turns off.

Wayne, For this error code and having already replaced the door lock, you will need to check the wiring between the lock and the control board and if this checks ok then replace the control board.