Customer Questions and Answers for Control Panel (Console Assembly) by Whirlpool

This control panel replaces a cracked, worn, or unresponsive console so your appliance can reliably accept cycle and option selections again, restoring a clean appearance and smooth button action.

• Provides the interface area for selecting cycles and options
• Houses and aligns user-interface components and mounting hardware
• Protects and routes the UI connector/ribbon, when present
• Restores proper fit and finish on the front/top of the unit
• Typical symptoms: cracked or broken console, buttons binding or sticking, worn labels, or selections not registering when the touchpad is integrated into the console on your model

• Disconnect power to the appliance before servicing
• Remove screws to access the console; note hardware locations and wire/ribbon routing, and use care around sharp edges
• Handle any ribbon/IDC connectors by the stiffener; seat fully and level
• Transfer any reusable clips, brackets, or overlays/nameplates from the old panel; test keys before final reassembly