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Customer Questions and Answers for Control Board Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12027699
Manufacturer Part Number: 12002709

The Control Board is an OEM part for Whirlpool dishwashers. It serves as the central control unit, regulating various functions such as cycle selection, water temperature, and drying operations through its electronic components.

Causes of a bad control board can include power surges, electrical shorts, water damage, or simply wear and tear over time.

Symptoms of a bad Control Board include:

  • The dishwasher not starting or responding to inputs
  • Error codes or indicator lights illuminating
  • Cycles not running or completing properly 
  • Issues with water intake, draining, or heating
  • Strange noises or abnormal behavior during operation

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Control Board Kit (Part Number: OEM12027699)

1 Answer

Hello Dale. From what your describing, it sounds like the control panel 6-919822 is bad and will need to be replaced. Hope this helps.

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1 Answer

Hello Ted. Use a meter and test the control panel 6-919822 and make sure none of the buttons are sticking. If they are, you will need to replace the control panel. If they are good, you will need to replace the control board. If you need the control board, we will need your serial number to determine which board you will need. Below is a test for the buttons on the panel. You can test this with a multi-meter AP3440648. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Membrane Readings (All Models) Heavy Wash J1 Pin 9 - Pin 5 Normal Wash J1 Pin 9 - Pin 6 Light Wash / China Crystal / Gentle Wash Quick Wash J1 Pin 9 - Pin 7 Rinse Only J1 Pin 9 - Pin 8 Auto Clean / Sensor Clean J1 Pin 10 - Pin 5 Heated Dry J1 Pin 11 - Pin 5 Sanitize J1 Pin 11 - Pin 6 Hi Temp Wash J1 Pin 11 - Pin 8

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1 Answer

Hello Bob. Use a meter and test the control panel 6-919819 and make sure none of the buttons are sticking. If they are, you will need to replace the control panel. If they are good, you will need to replace the control board. If you need the control board, we will need your serial number to determine which board you will need. Below is a test for the buttons on the panel. You can test this with a multi-meter MA-DM1. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Membrane Readings (All Models) Heavy Wash J1 Pin 9 - Pin 5 Normal Wash J1 Pin 9 - Pin 6 Light Wash / China Crystal / Gentle Wash Quick Wash J1 Pin 9 - Pin 7 Rinse Only J1 Pin 9 - Pin 8 Auto Clean / Sensor Clean J1 Pin 10 - Pin 5 Heated Dry J1 Pin 11 - Pin 5 Sanitize J1 Pin 11 - Pin 6 Hi Temp Wash J1 Pin 11 - Pin 8

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1 Answer

Hello Pedro! The control board listed for some models MDB5601AWB is part number 12002709. If you would like to supply your serial number we will be glad to verify this part matches your product. Thanks!

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1 Answer

Hello John. There are a few issues that could be causing this problem. Here are a few things to check. 1. Air gap / Drain hoses If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly. If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher. Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug. 2. Broken belt Some dishwasher models use a belt to drive the pump. Replace the belt if found broken. Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out. 3. Pump Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components. 4. Drain solenoid Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly. 5. Motor If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor. Replace the motor if defective. 6. Timer or electronic control. Replace if defective (note: uncommon problem). Hope this helps

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1 Answer

Hello. Check the latch assembly WPW10130695 and make sure it is working correctly. If so, try removing the ribbon cable from the control board and cleaning it. If there is still no lights, you may have a bad control board. Hope this helps.

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